What are the responsibilities and job description for the Veterinary Emergency Triage Technician position at VCA Animal Hospitals?
VCA South Shore Weymouth – Emergency Department
Where teamwork, fast thinking, and compassionate care meet.
Are you a veterinary technician (Veterinary Assistants and Credentialed Veterinary Technicians welcome to apply) who thrives in a fast-paced environment, loves being on the front line of patient care, and excels at staying calm under pressure?
Our Emergency Department is growing, and we’re looking for a Triage-Focused Technician to join our team as an ER Triage Technician.
This role is perfect for someone who is confident with patient assessment, enjoys communicating with clients, and wants to play a crucial part in patient flow, safety, and high-quality care.
Compensation: $20 - $26 / hour for a CVT. based on skill set, experience and licensure status. Experienced Veterinary Assistants welcome to apply.
What You’ll Do
As an ER Treatment Tech 1, you will be primarily responsible for triage and outpatient support, ensuring patients are assessed quickly and accurately so the ER team can make timely medical decisions.
Core Responsibilities:
Triage & Patient Assessment
- Perform efficient triages, including:
- Patient weight
- Mucous membrane (MM) color assessment
- Heart rate
- Temperature
- Respiratory rate/effort
- Determining severity level
- Complete triages within 3–5 minutes per patient once fully trained.
- Enter vitals and triage findings into WoofWare and Instinct.
Client Communication & Flow Management
- Partner with the CSR/Liaison team to update clients on wait times and patient status.
- Support clear, compassionate, and timely communication.
Outpatient & ER Support
- Assist with outpatient workups and treatments.
- Discharge ER patients when appropriate.
- Fill ER discharge medications when the pharmacy technician is unavailable.
What We’re Looking For
- A team player who thrives in a fast-moving ER environment.
- Strong assessment skills and attention to detail.
- Comfort with client communication in potentially stressful situations.
- Ability to multitask while maintaining composure and accuracy.
- Previous veterinary experience required; triage experience strongly preferred.
Why You’ll Love Working Here
At VCA South Shore Weymouth, you’ll be part of a large, supportive hospital community committed to growth, education, and high-quality medicine. Our ER teams work collaboratively across departments to provide exceptional patient care, and our technicians are valued as true medical professionals.
You’ll have opportunities for:
- Training and growth within emergency and critical care
- Mentorship from experienced ER and ICU technicians
- A supportive, team-oriented environment
- Continued education and career path development
Ready to Join Us?
If you’re passionate about emergency care and want to play a critical role in patient triage and hospital flow, we’d love to meet you.
Apply today and help us deliver exceptional, compassionate care when it matters most.
The Benefits Continue to Grow!
- Leadership opportunities (career growth potential)
- Hefty discounts to VetGirl, and Fear Free Certification
- Free NAVTA membership
- CE allowance (CVT)
- Licensure tuition support and scholarships
- CVT license reimbursement
- Free wellness subscriptions (Head Space)
- Referral bonuses
- Competitive wage
- VTS career path financial support
- Medical, dental & vision insurance
- Life, long and short term disability insurance
- Paid parental leave
- Infertility Benefits
- Paid vacation and sick time
- 401(k)
- Free access to Plumbs, and educational platforms such as Vetfolio
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com
Salary : $20 - $26