What are the responsibilities and job description for the Program Analyst position at VBA Human Resources Center - Central Office?
The incumbent serves as a Program Analyst in the Native American Direct Loan (NADL) Section of the Loan Guaranty Service. NADL is responsible for the origination and servicing of direct loans to eligible Native American Veterans, outreach to NADL customers and stakeholders, and the formulation of regulations, policies, and procedures necessary to administer the provisions of Title 38 United States Code, as amended, relating to direct housing loans to Native American veterans.
TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements.
MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below:
GS-13 Grade Level:
Applicants must have one year of specialized experience equivalent to the next lower grade level (GS-12) in the normal line of progression for the occupation in the organization.
Specialized experience is defined as experience serving as a technical authority responsible for interpreting and applying underwriting standards and processing requirements for VA guaranteed and direct loans. Examples of this include but not limited to:
Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.
Physical Requirements: The work is primarily sedentary. Some carrying of outreach display items and travel to austere locations may be required.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Work Schedule: Full time, Monday through Friday, between the hours of 6am and 6 pm.
Compressed/Flexible: Available
Telework: Available
Virtual: This is not a virtual position.
Position Description/PD#: Program Analyst; GS-0343-13 PD#42168-0
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not Required
Qualifications:
To qualify for this position, applicants must meet all requirements by the closing date of this announcement:06/11/2026.TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements.
- For a GS-13 position you must have served 52 weeks at the GS-12 level.
MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below:
GS-13 Grade Level:
Applicants must have one year of specialized experience equivalent to the next lower grade level (GS-12) in the normal line of progression for the occupation in the organization.
Specialized experience is defined as experience serving as a technical authority responsible for interpreting and applying underwriting standards and processing requirements for VA guaranteed and direct loans. Examples of this include but not limited to:
- Applying general mortgage lending industry experience;
- Assisting in planning, organizing, and independent judgment of critical business-matters of a national lending program.
- Effectively managing and implementing recommendations when proposals involve substantial agency resources or extensive changes in established procedures;
- Analyzing and interpreting existing policies and procedures in order to effectively articulate and communicate requirements and/or decisions with Loan Guaranty staff, vendors, mortgage and real estate professionals, Veterans and other interested parties.
Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.
Physical Requirements: The work is primarily sedentary. Some carrying of outreach display items and travel to austere locations may be required.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Responsibilities:
Specific duties include:- Participates in formulating and recommending plans and policies for nationwide application, governing loans to be made for the purchase, construction, repair, alteration, and improvement of homes or for the refinancing of existing home loans.
- Reviews, analyzes, and determines recommendations for actions to be taken on individual cases for the decision on approval of the direct loan.
- Processing, analysis, and closing of applications for Direct Loan for Native American Veterans or in connection with Specially Adapted Housing Grants.
- Facilitates and leads team of Central Office and field personnel regarding policies, activities, and the establishment of related changes to the regulations and procedures, best practices, business process improvements.
- Analyzes precedent and highly complex problems relating to direct loans and initiates appropriate correspondence or other means of affording a proper solution.
- Advises the NADL Supervisor Loan Specialist of the need for revision of regulations, policies, and procedures.
- Participates in outreach events by coordinating approvals of MOUs and presenting information and details on the VA NADL program to Veterans, Tribal stakeholder groups, program participants like Tribal Housing coalitions and non-profits.
- Provides knowledge of federal housing finance, direct lending operations, mortgage industry practices, tribal relations, statutory authorities under Title 38, and related laws and regulations to resolve highly complex or unprecedented issues where little or no direct precedent exists.
- Represents VA and NADL in meetings with representatives of other business lines within VA or other agencies to coordinate the development of new policies or procedures as appropriate.
Work Schedule: Full time, Monday through Friday, between the hours of 6am and 6 pm.
Compressed/Flexible: Available
Telework: Available
Virtual: This is not a virtual position.
Position Description/PD#: Program Analyst; GS-0343-13 PD#42168-0
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not Required
Salary : $106,437