What are the responsibilities and job description for the Maintenance Technician position at Vaughn Management Group?
Vaughn Management Group is a family-owned property management firm. Our passion for helping people, creating valuable relationships, and common values has established a working environment that undeniably stands out. Every day our staff can collaborate in a thriving culture with a determined attitude that inspires and rewards original ideas. Vaughn Management Group provides significant career advancement opportunities, competitive compensation, benefits, and retirement plans.
Maintenance Technician Job Description
Job Summary: The Maintenance Technician is responsible for assisting the Maintenance Director in all infrastructure aspects of a multi-unit residential community. The Technician will help ensure that the community is well-maintained, and resident satisfaction is a top priority. This community is located in Davis, Ca.
- Daily Tasks:
- Work with Maintenance Director and office team to ensure all property needs are met
- Review, prioritize, and respond to all maintenance requests within 24 business hours of submission, including HVAC units, plumbing, appliances, and electrical systems.
- Maintain all common areas, including the leasing office, grounds, bathrooms, and amenities.
- Communicate with office staff in regards to all work orders, turns, property-related issues, and staff schedules.
- Assist in the regular inspection of vital property infrastructure, including roofing, boiler systems, plumbing and drainage systems, irrigation, pool and spa, amenities, etc.
- Cleaning:
- Trash pick up.
- Mopping, sweeping, dusting, surface cleaning, etc.
- Clean up units after each work order and unit turns.
- Maintain organization in all storage areas.
- Clean up after property pets and make sure all pet clean up stations are fully stocked.
- Follow all regulations in regards to asbestos and mold remediation.
- Water damage remediation: find leak source and repair, dry all affected areas, pull up carpeting as needed, set up fans and dehumidifier as needed. Follow up daily to ensure no mold growth occurs.
- Immediately connect with upper management in regards to tenant hazard remediation and testing requests: mold, asbestos, etc.
- Address all mold and asbestos concerns with the highest urgency.
- Clean up any biohazard messes in accordance with the emergency handbook.
- Customer Service:
- Respect tenants' privacy and special requests when inside units, within reason.
- Display notice of entry for tenants while working in a unit.
- Maintain effective and respectful communication with tenants in regards to all work orders.
- Communicate necessary resident charges for repairs to the Community Director.
- Use discretion when communicating with residents: refrain from oversharing and giving personal opinions to tenants.
- Unit Turns:
- Assist with all unit turns from start to finish.
- Assist in ensuring units are fully turned and move-in ready according to specific community standards.
- Execute all standard items on the unit punch list.
- Complete all necessary repairs on a per unit basis.
- Complete unit inspections and photograph damages and cleanliness as directed.
- Inspect furniture packages for any damage and safety concerns. Remove and replace as needed.
- Emergency Maintenance:
- Be available for on call shifts: answer and respond to all emergency calls accordingly.
- Responsible for recording and reporting all after-hours work and mileage.
- Communicate emergencies with upper management as needed.
- Maintain knowledge of biohazard clean-up requirements and close amenities as needed.
- Other:
- Drive personal vehicle to pick up supplies as needed.
- Assist management team in marketing needs: balloons, A-frames, and signage as needed.
- Must be able to lift up to 80 lbs.
- Request assistance for appliance installs when required to climb stairs and lift heavy items over 80 lbs.
- Assist the Maintenance and Community Director in ensuring all trespassers are removed from the property accordingly. Contact the local PD as needed.
- Assist management staff with special projects and events.
- Overtime required during high turn times or in order to meet move-in deadlines.
- Record all expenses, both personal and company.
- Assist with moving tenants' personal belongings as directed by the