Medical Assistant & Receptionist

Job Title: Part-Time Hybrid Medical Assistant / Front Desk Receptionist

The Vascular & Vein Institute of the South is seeking a proactive, adaptable, and patient-centric Medical Assistant & Medical Receptionist for our recently opened office in Jackson, TN. This hybrid role requires a dependable, team-oriented professional capable of managing both clinical and administrative responsibilities in a fast-paced environment.

The ideal candidate will primarily anchor our Friday clinic, seamlessly transitioning between clinical backing for our providers and vital front-desk coverage during high-volume clinical days and Ultrasound schedule days. Position may also permit working up to three days weekly at other locations. You will work alongside top vascular surgeons in the Mid-South, ensuring exceptional patient care and smooth operational flow.

Key Responsibilities

Clinical Duties (Medical Assistant)

• Prepare exam rooms and assist providers with complex vascular examinations.
• Take and record vital signs, collect detailed medical history, and gather necessary health information.
• Prepare patients for physical exams, including safely assisting in removing bandages, dressings, and stitches.
• Ensure medical supplies are properly stocked, organized, and maintained.
• Maintain accurate, real-time clinical documentation within the EMR (Allscripts).
• Assist in preparing charts by pulling patient test results and reviewing pre-check-in information.
• Act quickly and professionally in clinical or emergency situations.

Administrative Duties (Front Desk)

• Provide a warm, professional environment by greeting patients upon arrival and checking them in for appointments.
• Manage front desk operations on Ultrasound (US) days to optimize patient flow.
• Complete necessary registration paperwork, enter data, and continuously ensure patient demographics and information are up to date.
• Verify health insurance eligibility and look up benefits.
• Collect patient payments and copays.
• Enter and scan medical records into the electronic charting system.
• Facilitate secure, efficient internal communication by sending electronic messages to nurses and providers.

Knowledge, Skills, and Abilities

• Communication Excellence: Strong written and verbal communication skills with the ability to interact with patients, family members, and a multidisciplinary team of physicians in a tactful, empathetic, and professional manner.
• Multitasking & Efficiency: Exceptional organizational skills to manage clinical and administrative workflows simultaneously; must be able to multitask efficiently using dual-screen monitors.
• Technical Proficiency: Strong basic computer skills, including comfort with electronic medical records (EMR) and standard office technology.
• Autonomy & Initiative: Able to work independently with minimal supervision, take initiative to complete tasks, and adjust quickly to changing daily volumes.
• Patient Rights: A strict commitment to maintaining the confidentiality of all patient information (HIPAA compliance) to assure patient rights and privacy are protected.

Requirements & Qualifications

• Certification: Medical Assistant (MA) Certification is Preferred.
• Experience: Minimum of 2 years of experience working in a medical facility as a Medical Assistant and Medical Receptionist.
• Education: High School graduate or equivalent.
• Travel & Compliance:
• MUST have a valid driver's license and access to reliable transportation for potential travel to other clinic locations as needed.
• Note: Training may be required in Memphis, TN if training in Jackson is not available.

Candidates must consent to a standard background check upon a conditional offer of employment

Pay: $18.00 - $20.00 per hour

Work Location: In person

Salary : $18 - $20