Training Manager - Production/Warehouse

JOIN THE BEST TEAM IN SPORT & SPIRIT

At Varsity Brands, we believe every student deserves the opportunity to succeed and every educator wants to make a difference. It takes a team to make a real impact, and through our two divisions - BSN SPORTS and Varsity Spirit - and our network of 6,000 employees and independent representatives, we are proud to partner with a wide range of educational institutions and club and professional sports to transform the student journey in SPORT and SPIRIT.

WORK TYPE: Onsite

LOCATION DETAILS:950 E. Avenue K, Grand Prairie, TX 75050

Please note: This position does not offer relocation assistance. Candidates must be able to work from the designated location without company-sponsored relocation

WORK HOURS: Monday - Friday 8am-5pm

HOW YOU WILL MAKE AN IMPACT

The Training Manager - Production / Warehouse is responsible for leading and managing the onsite training infrastructure at Varsity Brands' Production and Warehouse sites. This role ensures successful onboarding, upskilling, and reskilling of production and warehouse employees through a scalable, coach-led training model. The Training Manager - Production / Warehouse collaborates closely with department leadership, HR Business Partners, and the Continuous Improvement (CI) team to align training efforts with operational goals and evolving process standards.

This individual is a trusted partner, known for their interpersonal awareness, adaptability, and ability to drive large-scale training initiatives with precision and care. They are highly proficient at communicating and influencing the importance of training and development, and clearly articulating its long-term impact on business performance, employee engagement, and operational excellence. This role reports to the HR Director.

WHAT YOU WILL DO

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• Lead the full training lifecycle including needs assessment, scheduling, execution, and evaluation; build and sustain a structured training program that supports safety, quality, productivity, compliance, and delivery goals
• Leverage peer subject matter experts ("coaches") for onboarding and reskilling; train, audit, and certify them on SOPs, training techniques, documentation standards, and CI-aligned practices
• Facilitate "train-the-trainer" sessions to equip coaches with the framework, tools, and confidence to deliver consistent, engaging training experiences; ensure both new hires and peers in need of support achieve proficiency in a timely manner
• Partner with department leaders, HR Business Partners, and the CI team to align training priorities with business needs, support rollout of new/revised processes and training programs, and ensure training reflects updated SOPs and SWIs
• Communicate the strategic value of training and development to stakeholders at all levels; influence adoption and engagement through clear, compelling messaging
• Prepare and distribute digital training materials (e.g., instructional content, visual aids, evaluation forms); monitor training progress and effectiveness using Varsity Brands platforms like Workday Learning
• Maintain training documentation including evaluations, new hire survey feedback, and roundtable summaries; use insights to recommend improvements and identify future training needs
• Develop and track KPIs to assess training impact; evaluate post-training performance and new hire readiness, providing feedback and recommendations to leadership
• Communicate performance concerns to department leadership and HRBPs to support expectation-setting; coordinate retraining efforts to address skill gaps and reinforce standards
• Support compliance and ad-hoc training initiatives
• Generate and analyze training reports to identify trends and gaps; ensure alignment with strategic objectives through regular communication with Senior Leadership
• Partner with the HR Director, HR Business Partners, and enterprise Learning & Development partners to reinforce leadership development programs at Production and Warehouse sites, translating enterprise concepts into practical, site-relevant tools and behaviors.
• Facilitate leadership training, follow-up sessions, and ongoing reinforcement activities for frontline and site leaders; gather feedback, monitor application, and identify opportunities for additional coaching or development support.
• Perform other related duties as assigned

QUALIFICATIONS

KNOWLEDGE/SKILLS/ABILITIES

• Strong interpersonal awareness and ability to build trust
• Highly trustworthy and maintains confidentiality
• Agile and adaptable in a fast-paced, evolving production / warehouse environment
• Proven ability to manage large-scale training programs with structure and flexibility
• Exceptionally organized with strong attention to detail
• Positive, proactive communicator who provides timely and constructive feedback
• Skilled at influencing others and gaining buy-in for training initiatives
• Comfortable using digital tools (e.g., iPads, Workday Learning) to support training delivery
• Excellent coaching, team building, and communication skills
• Effective collaborator across diverse groups and teams
• Demonstrates a high "roll up your sleeves" style and leads with transparency
• Flexibility to work multiple shifts on occasion to support training needs
• Ability to demonstrate innovation and think strategically

EDUCATION/EXPERIENCE

• Bachelor's degree in Human Resources, Organizational Development, Education, or related field
• Certifications in adult learning, instructional design, or coaching are a plus
• 5 years of experience in training, learning & development, or talent management, preferably in a production or warehouse environment
• Experience implementing peer-led or SME-based training models
• Familiarity with Lean, 5S, and Six Sigma principles is preferred; this role will partner with the CI team to support training aligned with these methodologies
• Demonstrated success in building and scaling training programs that drive measurable performance outcomes
• Proficient with Microsoft Office Suite
• Bilingual in English and Spanish (preferred but not required)

Physical Demands and/or Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

#LI-KG1

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job.

OUR VALUES

Service - We lead with heart. We champion community.

Passion - We love what we do. It fuels our purpose.

Integrity - We do what we promise. We own our actions and decisions.

Respect - We earn it by giving it. Because everyone deserves it.

Innovation - We never stop striving to be better. For ourselves and our community.

Transparency - We are committed to openness and honesty in everything we do.

OUR BENEFITS

We are committed to putting you and your families first. For benefits eligible roles, we offer a variety of choices and costs as well as program enhancements that align with our responsibility to elevate the employee experience. Some of our offerings include:

• Comprehensive Health Care Benefits
• HSA Employer Contribution/ FSA Opportunities
• Wellbeing Program
• 401(k) plan with company matching
• Company paid Life, AD&D, and Short-Term Disability
• Generous My Time Off & Paid Holidays
• Varsity Brands Ownership Program
• Employee Resource Groups
• Access to Financial Coaching and member-owned Credit Union
• St. Jude Partnership & Volunteer Opportunities
• Employee Perks including discounts on personal apparel and equipment!

Varsity Brands companies are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, gender, sexual orientation, gender identity, veteran's status, age or disability.