Retail Sales Consultant

Varsity Scoreboards is hiring a full-time Retail Sales Consultant to support our nationwide sales team. This role works inbound leads and follow-up activity primarily by phone and email, helps customers select the right scoreboard or video display solution, builds accurate quotes, and carries orders from request through close. You’ll build long-term relationships, develop new opportunities, stay on top of monthly sales goals, and represent Varsity Scoreboards at select national trade shows.

Responsibilities and Duties

Customer Relationship Management

• Utilize CRM software (HubSpot) to establish, maintain, and service new and existing customer accounts
• Record customer communications and submit internal tickets

Sales and Customer Support

• Establish new customer relationships through inbound call rotation and emailed quote requests
• Prepare and deliver accurate price quotes in response to customer inquiries

Account and Time Management

• Develop and maintain a daily work schedule with a focus on supporting key accounts
• Perform timely follow-ups and ensure all customer inquiries are addressed promptly

Product Knowledge

• Maintain a thorough understanding of the full product lineup
• Adapt quickly to product updates, additions, and changes

Order Processing

• Verify order details and document customer approvals
• Submit accurate customer orders

Team and Performance Contributions

• Achieve monthly individual and team sales goals

Additional Responsibilities

• Maintain professional and technical knowledge of industry trends
• Assist teammates during periods of unavailability
• Attend national trade shows as required
• Perform additional duties as assigned

Qualifications

• Bachelor’s degree or equivalent sales experience
• Strong communication and interpersonal skills
• Professional phone presence and etiquette
• Demonstrated ability to close sales and drive revenue
• Organized, detail-oriented, and self-motivated
• Proficient computer and typing skills
• Embrace change with flexibility and professionalism in a fast-paced, evolving environment
• Ability to work collaboratively in a team environment while maintaining a positive attitude
• Friendly and professional demeanor.
• Advanced working knowledge of Windows-based computer systems.

Compensation

• Base Salary: $36,000 plus commission
• Estimated First-Year Commission: $20,000

Additional Information

• Full-time position, Monday through Friday, 8:00 a.m. to 4:30 p.m.
• In-office role with periodic travel for trade shows.
• Must be able to reliably commute or relocate prior to start date.

Job Type: Full-time

Pay: From $36,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Inside sales: 1 year (Preferred)

Work Location: In person

Salary : $20,000 - $36,000