What are the responsibilities and job description for the Office Support Administrator position at Varsal?
Position Summary:
We are seeking a highly organized and detail-oriented Office Support Administrator to support daily office operations, customer service, and shipping logistics. This role requires strong multitasking abilities, excellent communication skills, and the ability to manage multiple administrative and operational responsibilities.
Key Responsibilities:
- Coordinate with trucking companies to obtain shipment quotes, negotiate rates, and track shipments
- Provide customer service support, including order entry and order processing
- Answer and direct incoming phone calls and monitor the company email inbox
- Prepare shipping documentation such as Bills of Lading (BOL), Safety Data Sheets (SDS), and Certificates of Analysis (COA)
- Process invoices, generate packing lists, and enter shipment tracking information
- Maintain records including visitor logs and signed shipping documentation
- Support HR functions including onboarding paperwork and attendance/timecard tracking
- Record and distribute meeting minutes
- Assist with office operations including opening/closing procedures and maintaining office, kitchen, and restroom supplies
- Perform general administrative tasks and provide operational support as needed to all in-office teams utilizing in-office software and CRM
Qualifications:
- Strong organizational and multitasking skills
- Excellent written and verbal communication abilities
- Proficiency with standard office software and administrative systems
- Ability to work independently and manage competing priorities
- Prior administrative, logistics, or customer service experience preferred
- Proven ability to manage conflict constructively and support resolution across teams
- Strong ability to quickly learn and adapt to new software systems, processes, and internal operations
Work Environment:
This is an in-office position in a professional setting, requiring daily interaction with staff, customers, and shipping vendors. Hours are Monday–Friday, 8:30 AM–5:30 PM.
For over 30 years, Varsal has been a trusted manufacturer of specialty chemicals. Originally founded as an analytical instrument company, we’ve carried our commitment to precision into custom chemical synthesis and manufacturing. Varsal’s growth across global markets has been driven by strong customer relationships that inspire trust and long-term partnership. As we continue to grow, Varsal remains dedicated to fostering an excellent work environment and expanding our talented team!
Salary : $50,000 - $60,000