What are the responsibilities and job description for the Commercial Lines Insurance Account Manager position at Varney Agency?
Description
Varney Agency is a family-owned Property & Casualty, Life & Health and Surety insurance provider committed to providing exceptional service and tailored solutions to our clients. We value integrity, professionalism, and a client-centric approach. We offer a supportive work environment, competitive benefits and compensation, and opportunities for professional growth.
We are seeking motivated and service oriented Large Commercial Insurance Account Manager to join our growing team throughout Maine. As a Large Commercial Account Manager, you will play a crucial role in building and maintaining client relationships, assessing client needs, and reviewing client policies to assure they have the best coverage.
Responsibilities:
- Serve as the primary service contact for assigned large commercial lines clients delivering responsive and high-quality account support
- Manage the full policy lifecycle, including renewals, endorsements, new business placement, cancellations, and account reviews
- Lead the renewal process by gathering updated exposure data, preparing marketing submissions, and coordinating quotes with carriers
- Analyze coverage and identify potential gaps providing recommendations to ensure clients maintain appropriate protection
- Develop and maintain strong relationships with clients, producers and carriers to support account retention and growth
- Prepare and issue certificates of insurance and other policy documentation accurately and efficiently
- Support clients through the claims process, assisting with claim reporting, documentation, and carrier communication
- Partner with producers on account strategy and renewal planning, and opportunities to expand coverage or service
- Maintain accurate documentation and activity records in the agency management system in accordance with compliance and E&O standards
- Coordinate with internal team members, including processors to ensure timely and effective client service
Requirements
- Maine Property & Casualty License
- 5 years of experience handling large commercial insurance accounts
- Strong knowledge of commercial insurance
- Excellent communication & interpersonal skills.
- Strong organizational and time management skills.
- Ability to work independently and as part of a team.
- Proficiency in computer applications (CMS software, Microsoft Office Suite).