What are the responsibilities and job description for the Desktop Support / Helpdesk Technician position at Varlyq Technologies Pvt. Ltd.?
Title: Desktop Support / Helpdesk Technician
Location: Whitsett, NC
Duration: 0–12 Months (Temp to Hire)
Shift: 2nd Shift (3:30 PM–12:00 AM) or 3rd Shift (11:00 PM–7:30 AM), Monday–Friday
Pay Rate: $23.10–$23.52/hr
Short JD:
- Diagnose, troubleshoot, and repair desktop, server, and hardware components.
- Perform root cause analysis, replicate issues, analyze logs, and document findings.
- Identify defective components, segregate non-conforming products, and support corrective actions.
- Handle material movements, maintain reports, and follow quality, safety, and ESD procedures.
- Requires a high school diploma or technical certification, basic computer skills, strong attention to detail, and the ability to handle and lift server hardware. Electronics or server hardware assembly experience is preferred.
Pay: $23.10 - $23.52 per hour
Application Question(s):
- We have 2nd Shift (3:30 PM–12:00 AM) and 3rd Shift (11:00 PM–7:30 AM) available— which shift do you prefer?
- Pay range is $23.10-$23.52 Hourly. Is this range acceptable? YES/NO
Education:
- Associate (Required)
Experience:
- Hardware Testing and Troubleshooting: 1 year (Preferred)
- Helpdesk / Desktop Support: 1 year (Required)
Ability to Commute:
- Whitsett, NC 27377 (Required)
Work Location: In person
Salary : $23 - $24