What are the responsibilities and job description for the Salesforce Senior Business Analyst – Information Systems position at Variantyx?
Variantyx is a CLIA/CAP-certified genomics company providing highly specialized genetic testing for clinicians and their patients. Our proprietary Genomic Unity® platform, based on whole genome sequencing (WGS), helps clinicians diagnose rare and inherited conditions.
We’re seeking a Salesforce Senior Business Analyst to join our Information Systems team. This role is ideal for someone who combines hands-on Salesforce implementation skills with strong analytical thinking. You’ll be directly configuring Salesforce, managing automation tools, and optimizing workflows—while translating business needs into scalable, user-friendly solutions.
Key Responsibilities:
● Take a hands-on role in configuring Salesforce, including automation tools mainly flows), security settings, permissions, and other system setups.
● Develop and maintain user stories, process documentation, and technical requirements to support efficient Salesforce delivery.
● Work closely with stakeholders to gather requirements, propose solutions, and implement changes directly in the Salesforce environment.
● Manage and optimize existing Salesforce processes and workflows, identifying opportunities for automation and improvement.
● Lead and participate in requirements workshops, system demos, user acceptance testing, and end-user training.
● Troubleshoot system issues and provide direct support and enhancements within the Salesforce ecosystem.
● Ensure ongoing operational excellence by monitoring system usage, performance, and user feedback.
● Think proactively about how changes might affect connected processes and downstream systems.
Requirements:
● Hands-on experience implementing and configuring Salesforce, including flows, automation tools, setup, and security controls.
● Strong understanding of business processes and how to translate them into efficient, scalable Salesforce solutions.
● Ability to act as both business analyst and Salesforce administrator, bridging process knowledge with technical execution.
● Strong problem-solving and troubleshooting skills in fast-paced environments.
● Excellent communication skills, capable of working with both technical teams and
business stakeholders.
● Detail-oriented with strong organizational skills, able to manage multiple projects
simultaneously.
● Degree in Industrial Engineering, Information Systems, or a related field.
● Excellent verbal and written communication skills in English – must.
Nice to Have:
● Experience with Salesforce development lifecycle and agile delivery frameworks.
● Familiarity with integration platforms such as Workato.
● Background in healthcare, biotech, or other regulated industries.
● Experience with process optimization or business process reengineering.
Location: Hybrid - Must be able to commute to the Framingham office 2-3 days/week
Department: Information Systems