Collections Specialist

Collections Specialist | Varent Holdings | Castle Rock, CO

Salary: $50,000–$55,000 per year
Job Type: Full-time, In-person

About Varent Holdings: Varent Holdings is a growing, diversified holding company with investments across medical receivables financing, healthcare and medical imaging, software development, real estate, hospitality, and other business ventures. We focus on building and operating businesses through strong partnerships, disciplined execution, and efficient operational processes.

Position Overview: Varent Holdings is seeking a detail-oriented, results-driven Collections Specialist to manage outstanding medical receivables and drive timely account resolution across our healthcare-related businesses. This role works directly with personal injury (PI) and workers’ compensation (WC) law firms, medical providers, funding companies, and other third parties to obtain documentation, resolve account discrepancies, negotiate payment arrangements, and move outstanding accounts toward resolution. The ideal candidate is persistent, professional, highly organized, and comfortable managing a high-volume portfolio with competing priorities. Success requires strong communication skills, consistent follow-through, sound judgment, and the ability to identify and resolve issues independently while escalating complex matters appropriately. Industry-specific training will be provided for candidates who demonstrate strong administrative aptitude, accountability, and a willingness to learn.

Key Responsibilities:

• Account Management & Collections: Manage an assigned portfolio of outstanding medical receivables, prioritizing aging balances, high-value accounts, and opportunities for timely resolution.
• Law Firm & Third-Party Relations: Communicate with attorneys, legal staff, funding companies, medical providers, and other stakeholders to obtain updates, request documentation, resolve outstanding issues, and facilitate payment.
• Account Research & Resolution: Investigate payment delays, documentation gaps, account discrepancies, and other barriers to resolution; coordinate with internal teams to address issues.
• Payment Negotiation & Follow-Up: Conduct consistent follow-up by phone, email, and written correspondence to establish next steps, confirm commitments, and advance outstanding accounts.
• Documentation & Reporting: Maintain accurate, complete, and timely records of communications, account status, payment commitments, and collection activity within internal systems.
• Portfolio Prioritization: Monitor account aging, identify stalled or at-risk accounts, and maintain an organized workflow to support collection performance and cash flow.
• Cross-Functional Collaboration: Partner with operations, billing, finance, and other internal stakeholders to resolve account issues and improve collection processes.
• Compliance & Confidentiality: Handle sensitive patient and financial information appropriately and follow applicable privacy, billing, collection, and consumer protection requirements.
• Process Improvement: Identify recurring issues, recommend workflow improvements, and contribute to more efficient and consistent collection practices.
• Perform other related duties as assigned.

Required Qualifications:

• One to two years of experience in collections, medical billing, accounts receivable, account resolution, or a related administrative role; equivalent experience demonstrating the required skills will be considered.
• Strong written and verbal communication skills, including the ability to communicate professionally with attorneys and other external stakeholders.
• Demonstrated persistence and confidence in conducting follow-ups, addressing payment delays, and navigating difficult conversations.

Preferred Qualifications:

• Experience with personal injury (PI) or workers’ compensation (WC) medical receivables.
• Experience communicating with law firms, paralegals, claims adjusters, medical providers, or receivables funding companies.
• Familiarity with medical billing, accounts receivable aging, payment reconciliation, and collection workflows.
• Working knowledge of HIPAA and applicable federal and state collection and privacy requirements.
• Experience managing high-volume accounts, tracking outstanding commitments, and reporting collection activity.
• Associate degree, bachelor's degree, or relevant coursework; equivalent practical experience is welcome.

What Success Looks Like:

• Outstanding accounts receive timely, consistent, and documented follow-up.
• Aging balances and unresolved accounts are actively monitored and prioritized.
• Communication with law firms and other third parties results in clear next steps and measurable progress toward resolution.
• Account records are accurate, complete, and current.
• Payment delays and recurring obstacles are identified and escalated appropriately.
• Collection workflows become more consistent, efficient, and results-oriented.

Compensation & Benefits:

• Annual salary of $50,000–$55,000, based on experience and qualifications.
• Health, dental, and vision insurance.
• 401(k) with company matching.
• Paid time off.
• One Friday off per month, subject to company scheduling policies.
• Bonus opportunities.
• Professional development and opportunities for advancement as the organization grows.

Work Location: This is an in-person position based in Castle Rock, Colorado.

Equal Opportunity:

Varent Holdings is committed to providing equal employment opportunities and considers qualified applicants based on their skills, experience, and ability to perform the role's essential functions.

• Exceptional attention to detail and the ability to maintain accurate account documentation.
• Strong organizational and time-management skills, with the ability to manage a high-volume workload and competing deadlines.
• Sound judgment, accountability, and the ability to work independently while recognizing when escalation is necessary.
• Proficiency with Microsoft Office and the ability to learn new software, reporting tools, and case management systems.
• Commitment to confidentiality and compliance when handling sensitive financial and medical information.

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $50,000 - $55,000