What are the responsibilities and job description for the Support Manager (Westover) position at Vapor Thrift Store?
Capability Requirements: The individual must…
- Love our Lord and commit to our mission… “We establish outreach centers to alleviate extreme poverty and advance the gospel.”
- Embody and embrace our Values…
- Urgent Pursuit
- Sacrificial Service
- Intentional Development
- Clear Communication
- Complete Alignment
- Excellent Execution
- Must be:
- Highly organized and able to work at an efficient and high output
- Knowledgeable of, or a growing knowledge of the items in their department(s)
- Decisive and able to quickly and efficiently evaluate merchandise quality, price, and presentation
- Able to stand for up to 4 hours at a time and lift up to 50 pounds
Time Requirements:
This position will require between 35-40 hours per week depending on need and availability.
Travel Requirements:
Zero to minimal local travel is required
Position Duties
- Excellent Customer Service
- Greet every customer and treat them with respect, optimism and joy at all times.
- Answer any and all questions for customers.
- Assist with any customer needs.
- Escalate any customer service concerns to Assistant Store Managers or Store Manager as needed.
- Share the vision and mission of Vapor Ministries with customers.
- Processing and Receiving
- Quickly and efficiently sort, price and stock items in your department(s).
- Meet daily, weekly and monthly processing goals to drive revenue generation.
- Maintain a working knowledge of pricing, sales and goals for your department(s) and work with managers to adjust as needed based on revenue trends.
- Willing assist in all areas whenever needed to ensure efficient store operations
- Opening and Closing
- Must open/close at least 1 day per week.
- If scheduled to open or close, perform and complete the opening/closing checklist procedures
- Housekeeping
- Ensure a properly organized workspace during operating hours.
- Close department processing station and leave it organized, stocked, and ready to be used the next work day.
- Cultural Leadership
- Drive culture formation in team members via cultural development systems
- Drive Purpose, Mission and Values engagement with team members
- Drive cultural accountability via regular meetings with team members
Disclaimer: Incumbent must be willing to execute other duties as assigned by the Store Manager and Assistant Store Managers (ASM).
Salary : $15 - $17