Data Center Technician

We are seeking experienced Data Center Technicians to support data center infrastructure and network operations across multiple locations. The ideal candidates will have hands-on experience with remote hands support, server and network equipment installation, hardware troubleshooting, and data center operations.

Candidates must be comfortable working independently, managing multiple technical tasks, and supporting infrastructure activities while maintaining operational reliability.

Key Responsibilities

• Provide hands-on technical support for data center infrastructure, including equipment installation, maintenance, and troubleshooting.
• Install, rack, stack, cable, and connect servers and network equipment to appropriate power sources.
• Perform basic diagnostics and troubleshooting of server hardware, network devices, and computer components.
• Assist with basic network configuration, connectivity troubleshooting, and equipment maintenance.
• Manage structured cabling, cable routing, labeling, and organization within data center environments.
• Support day-to-day data center operations and help minimize service disruptions.
• Assist with network infrastructure deployments, equipment upgrades, and related technical projects.
• Maintain accurate technical documentation, equipment records, and service request updates using infrastructure management and ticketing tools.
• Manage multiple assignments simultaneously while meeting deadlines and operational requirements.
• Work independently with minimal supervision to complete assigned technical activities.
• Coordinate with technical teams to resolve hardware, connectivity, and infrastructure issues.
• Travel between data center locations within the assigned metropolitan area as required.

Required Qualifications

• 3–4 years of hands-on experience in remote hands support or data center operations.
• Strong working knowledge of server hardware, computer components, and basic hardware troubleshooting.
• Familiarity with Linux operating systems and basic system administration.
• Experience working in data center facilities and supporting critical infrastructure.
• Hands-on experience with server and network equipment installation, rack-and-stack activities, cabling, and power connections.
• Basic understanding of network configuration, connectivity, and troubleshooting of routers and switches.
• Ability to perform basic server diagnostics and troubleshoot hardware-related issues.
• Familiarity with enterprise networking equipment and associated operating systems.
• Experience using data center infrastructure management tools and ticketing systems.
• Ability to work autonomously, prioritize tasks, and manage multiple concurrent projects.
• Strong organizational, problem-solving, and documentation skills.

Preferred Qualifications

• Relevant industry certifications in IT service management or networking.
• Foundational hardware and networking certifications, or equivalent practical experience.
• Experience planning and executing network infrastructure deployments.
• Ability to lift and handle equipment weighing up to 55 lbs (25 kg).
• Strong verbal and written communication skills.
• Excellent attention to detail and adherence to operational procedures.