Cloud Support Administrator

Position Title: Cloud Support Administrator

Department: ALM

About Vantage MedTech

Vantage MedTech provides comprehensive design and manufacturing services, supporting the advancement of medical technologies from concept through to product realization. We develop and manufacture new products for the treatment of heart failure, cancer, stroke, Gene Therapy, COPD, TBI, Atrial Fibrillation, Blood Clots, Brain Surgery, and many more. We are searching for top-tier talent to apply their expertise to making life better for hundreds of thousands of patients worldwide.

About The ALM Division

The Application Lifecycle Management (ALM) division of Vantage MedTech focuses on modernizing how regulated and non-regulated organizations design, develop, validate, and maintain complex products. We help companies select, implement, and scale ALM, PLM, and QMS platforms to manage product design activities across requirements, risk, verification, validation, and traceability.

Our team delivers end-to-end lifecycle solutions, including:

• Platform selection and architecture design
• Secure cloud hosting (AWS and hybrid environments)
• System implementation, configuration, and validation
• User training, adoption, and change management
• Ongoing managed services and operational support
• This is a hybrid opportunity. This position is based in Lyndhurst, NJ. We do not offer relocation assistance. 
  
  

Responsibilities:

• Cloud Infrastructure Management
• Deploy, configure, and manage the cloud infrastructure components required for running Polarion ALM and Jama Connect
• Monitor and optimize the performance, availability, and scalability of the cloud resources
• Implement and enforce cloud computing best practices for security, high availability, and disaster recovery
• Cloud Applications (Polarion ALM and Jama Connect) Administration
• Install, configure, and maintain instances of cloud applications (Polarion ALM and Jama Connect)
• Perform regular system maintenance tasks such as backups, upgrades, and patching
• Monitor and troubleshoot platform issues and coordinate with vendors or internal teams for resolution
• User Management and Support
• Create and manage user accounts, groups, and permissions within the cloud applications (Polarion ALM and Jama Connect)
• Provide user support and troubleshoot issues related to platform usage
• Conduct user training and create documentation for platform usage
• Platform Customization and Integration
• Customize and configure the cloud applications (Polarion ALM and Jama Connect) to meet specific project requirements
• Develop and maintain custom workflows, templates, and reports
• Collaborate with development teams to define and implement integration points with other AWS services or tools
• Security and Compliance
  
  

Ensure the security and compliance of the cloud applications.

• Implement and enforce security best practices, including access controls, data protection, and encryption
• Stay updated on cloud application security features, vulnerabilities, and regulatory requirements
• Monitoring and Performance Optimization
• Implement monitoring tools and processes to proactively identify and resolve performance bottlenecks or issues
• Conduct capacity planning and scaling activities to ensure the platforms can handle projected usage and growth
  
  

Qualifications and Experience:

The ideal candidate will have:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 1-3 years of proven experience as a Cloud Administrator in an AWS environment.
• Experience in deploying and managing applications on AWS using infrastructure-as-code tools like AWS CloudFormation or Terraform.
• Strong knowledge of AWS services, including EC2, S3, VPC, IAM, CloudFormation, and CloudWatch.
• Understanding of Polarion ALM and Jama Connect administration and configuration preferred.
• Familiarity with software development and project management methodologies.
• Relevant AWS certifications, such as AWS Certified SysOps Administrator or AWS Certified Solutions Architect, are a plus.

Required Skills:

• Excellent problem-solving skills and ability to troubleshoot technical issues.
• Strong communication and interpersonal skills to collaborate with cross-functional teams.
• Detail-oriented with the ability to manage multiple tasks and priorities effectively.

Top Benefits/Perks:

As a team member at Vantage MedTech, you’ll enjoy:

• Comprehensive benefits package, including health, vision, and dental insurance
• Generous Paid Time Off
• Company retirement plan with matching
  

Vantage MedTech values a diverse team and is an Equal Opportunity Employer.  We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. All applicants must be authorized for full-time employment in the United States.  For more information, visit www.vantagemedtech.com 

This position offers a salary range of $74,000 - $84,000 per year, based on experience and qualifications. In addition to the salary range, we offer a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) plan with employer match, and generous paid time off

No third-party candidates please.