What are the responsibilities and job description for the IT Field Support Specialist (Imaging) position at Vanquish Inc.?
IT Field Support Specialist (Imaging)Location: Columbia, MD (On-site)Clearance Required: Active TS/SCI with PolygraphCompensation Range: $55,000 - $72,000, depending on health benefit selectionsAbout Vanquish:Vanquish Inc. provides technology consulting services and managed services to government organizations. Our team consists of experienced professionals with a proven track record of success in delivering innovative solutions to meet our client's needs. We cultivate the right people, skills and technologies to help organizations solve and conquer their technological challenges.The job duties are as follows: Utilizes MDT servers to deploy latest computer image to new and recycled computers.Fulfills equipment requests for newly imaged workstations according to daily work priorities.Configures computers, communications devices and peripheral equipment.Trains site personnel in proper use of imaging tools.Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipmentInstall and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cablingMaintain government and/or vendor-manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systemsEnsures image benches are operational. If operational status is lost alert proper management team.Requirements:Clearance Required: Active TS/SCI with Polygraph Education/Experience: High school/GED and four (4) years of experience Certifications: 8570 Certification. Preferred Security . Required Skills:Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals. Well-versed in installing windows, software, applications, antivirus and patches.Demonstrated ability to read and understand technical manuals and schematics.Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access). Able to manage time and priorities effectively. Able to work efficiently with minimal supervision. Proficient in working with end-users remotely. Demonstrated expertise in Microsoft Windows 7 and 10. Familiar with Active Directory security and policies. Excellent analytical and problem solving skills. Outstanding communication skills to relate with team members and support workers. Other Requirements: Must be able to drive a company vehicle and lift 50 lbs. Must be available to work an 8 hour shift between the hours of 6am-and 6pm, as determined by management.Compensation & Benefits: Health Plan for Medical, Dental and Vision401k, 6% Match, Immediately Vested3 Weeks Paid Leave11 Federal HolidaysLife and Disability InsuranceShort Term and Long Term Disability
Salary : $55,000 - $72,000