What are the responsibilities and job description for the Heavy Duty Truck Services & Parts Advisor position at VANGUARD TRUCK CENTERS LLC?
Job Summary: We are seeking a detail-oriented and organized Service/Parts Advisor to join our team. The ideal candidate will assist in procuring and managing heavy-duty parts for technicians, ensuring
efficient operations and customer satisfaction.
Key Responsibilities:
- Determine and obtain heavy-duty parts for technicians as requested by phone or in person.
- Locate and retrieve ordered parts from the part suppliers or dealership for technicians.
- Open WO as needed.
- Close WO when required.
- Handle warranty or defective parts following company procedures.
- Create PO to obtain the parts needed.
- Receive the part into inventory (Close the PO)
- Charge/Scan parts to the correct WO.
- Process approved credits for returned parts.
- Pull all parts from pick tickets and deliver them to technicians.
- Conduct bin counts weekly. Making sure values are correct with no overages or shortages. Inventory is this person’s responsibility.
- Put up stock daily.
- Keep parts warehouse secure at all times.
- Maintain and clean warehouse and parts bins.
- Prepare and ship core back to vendors.
- Locate and assign new parts locations daily.
- Maintain slow moving inventory to a zero-percentage rate.
- Maintain cleanliness and organization of parts area.
- Perform other duties as assigned.
Qualifications:
- High school diploma or equivalent.
- Previous experience in parts management or inventory control preferred.
- Strong organizational and communication skills.
- Ability to work independently and as part of a team.
- Proficiency in using computer systems and inventory management software.
- Heavy Duty parts or mechanical experience preferred.
- CDL Preferred
Carrer Path
- Position can lead into a technician.
- Possible lead technician.
- Possible Service Manager.
EDUCATION
High School diploma or equivalent.
CERTIFICATES, LICENSES, REGISTRATIONS
Valid Driver’s License
Class B CDL preferred.
Safety shoes are required on day one of employment. Employees must wear approved safety footwear at all times while working in designated shop and service areas- Background screening is a mandatory prerequisite for employment consideration.