What are the responsibilities and job description for the VOB/Referral/Authorizations Specialist position at Vanguard Plastic Surgery?
Job Title: VOB/Referral/Authorizations Specialist
Location: Fort Lauderdale, Florida
Job Type: Full Time
Position Summary
Vanguard Plastic Surgery is seeking an experienced and detail-oriented VOB/Referral/Authorizations Specialist to support our surgical team. This individual will manage insurance verifications, obtain authorizations, and provide front-office support to ensure efficient and accurate coordination of surgical procedures.
Key Responsibilities
- Manage the full insurance authorization process, including verifications, referrals, and use of insurance portals.
- Communicate effectively with patients, providers, and insurers to ensure accurate documentation and approvals.
- Maintain up-to-date records in the Electronic Health Record (EHR) system.
- Provide exceptional customer service and support to patients with billing or authorization questions.
- Collaborate with the surgical and administrative teams to streamline authorization and scheduling workflows.
- Prioritize and meet required deadlines in a fast-paced environment.
Qualifications
- Minimum 2 years of experience in medical insurance authorization and front office support.
- Experience with out-of-network authorizations preferred.
- Proficiency in EHR systems (Prognocis experience preferred).
- Strong communication and organizational skills with attention to detail.
- Ability to multitask effectively and thrive in a high-volume, high-pressure setting.
Education
High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
Language Requirements
English required; bilingual preferred.
Job Type: Full-time
Experience:
- authorization : 3 years (Required)
- out of network: 2 years (Required)
Ability to Commute:
- Fort Lauderdale, FL 33304 (Required)
Work Location: In person