What are the responsibilities and job description for the Front Office Clerk (TEMP) position at Vanguard Medical Corporation?
Bilingual - English/ Spanish REQUIRED
TEMP TO PERM POSSIBILITY
MUST HAVE EXPERIENCE - REQUIRED
Role and Responsibilities
- Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
- Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
- Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
- Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
- Protects patients' rights by maintaining confidentiality of personal and financial information.
- Maintains operations by following policies and procedures; reporting needed changes.
- Any other duties as required by supervisor
Qualifications and Education Requirements
- Graduated from high school
- At least two-year experience as front office at medical practice
- Bilingual - English/ Spanish REQUIRED
Physical Demands
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to fingers, handle, or feel objects, tools or controls; reach with hands and arms; balance; stoop, kneel, crouch or crawl; talk or hear. Ability to sit/stand/walk for 5-7 hours per day. The employee must occasionally lift and/or move up to 25 pounds and 40 pounds (on wheels). Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Typical Working Conditions
Works closely with patients, providers and co-workers. The potential exists for handling hazardous and/or infectious material, therefore, good judgment is necessary at all times. Frequent exposure to communicable diseases, toxic substances, medicinal preparations and other conditions common to a health care environment. On-site workplace environment.
Job Types: Full-time, Temporary
Pay: From $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $21