What are the responsibilities and job description for the Front Desk Sales Associate position at Vanguard Academy Jiu Jitsu?
Vanguard Academy is a growing Brazilian Jiu Jitsu gym with two locations on Long Island. We're passionate about helping people grow through martial arts, and we’re looking for a friendly, organized, and self-motivated team member to join our front desk and sales team.
Position Overview:
We’re hiring a part-time Front Desk Sales Associate who will be the face of our academy and help drive growth through strong customer service and sales follow-up. You’ll help manage front desk duties, follow up with leads, sell memberships and merchandise, and support our students and staff.
Responsibilities:
- Greet members and guests with a welcoming and professional attitude
- Answer calls, emails, and texts from current members and leads
- Follow up with leads and help convert them into members
- Sell memberships, apparel, and merchandise
- Update and maintain customer records in our CRM system
- Assist with event registration, scheduling, and other gym activities
- Call students or leads for follow-ups or appointment reminders
- Provide general support to staff and management
Requirements:
- Strong communication and people skills
- Comfortable speaking with leads and closing sales
- Organized, self-motivated, and detail-oriented
- Reliable transportation to both Lake Grove and Commack locations
- Able to work some weekends and weekdays
Preferred:
- Prior customer service or sales experience
- Passion for martial arts or fitness is a plus
Benefits:
- Flexible part-time hours
- Opportunity for additional hours or growth within the company
Job Type: Part-time
Pay: From $20.00 per hour
Ability to Commute:
- Commack, NY 11725 (Required)
Ability to Relocate:
- Commack, NY 11725: Relocate before starting work (Required)
Work Location: In person
Salary : $20