What are the responsibilities and job description for the Insurance Agent and Customer Service Representative position at VanGennip Insurance & Financial Services?
Insurance CSR / Sales Representative
We are looking for a dependable, motivated Insurance CSR / Sales Representative to join our team. This is a great opportunity for someone who enjoys helping people, wants to build a career in insurance, and is comfortable balancing customer service and sales.
Insurance experience is preferred, but we are willing to train the right person. An active Missouri insurance license is a plus, but not required to start. We would like you to obtain your license within your first 90 days.
What You'll Do
This position will handle both customer service and new business sales, including:
- Answering phones and assisting customers with their insurance needs
- Handling day-to-day customer service requests
- Taking payments and answering billing questions
- Sending ID cards and policy documents
- Processing endorsements and policy changes
- Assisting with claims and certificates of insurance
- Reviewing renewals and remarketing accounts when appropriate
- Quoting and selling Personal Lines Property & Casualty insurance, including auto and home
- Quoting and selling other P&C products as needed
- Following up with prospective customers and helping turn quotes into new business
- Building relationships with customers and identifying opportunities to cross-sell additional coverage
- Maintaining accurate customer and policy information
- Providing a professional, knowledgeable, and helpful customer experience
What We're Looking For
- Customer service experience preferred; insurance experience is a plus
- Active Missouri insurance license preferred, but not required
- Willingness and ability to obtain an insurance license within 90 days of hire
- Comfortable talking with customers on the phone and in person
- Strong communication and listening skills
- Comfortable learning insurance coverages and comparing customer needs to quoted coverage
- Sales-minded and motivated by helping customers find the right coverage
- Hard-working, dependable, and self-motivated
- Organized and able to manage multiple tasks
- Quick learner who can work well in a fast-paced, team-oriented environment
- Professional and positive attitude
- Willingness to learn and grow within the insurance industry
Compensation
- Starting base pay: $34,500 annually
- After obtaining your insurance license: $36,400 annual base pay
- Plus, 25% commission on ALL new business sold!
- Full-time position
Schedule
Monday-Thursday | 9 a.m.-5 p.m.
Friday | 8 a.m. - 4 p.m.
Benefits
- Paid time off
- Paid holidays
- Retirement plan
- Employer match
- Benefits available after 90 days
Experience
Customer service: Entry level
Insurance experience: Preferred, but not required
Insurance license: Preferred, but willing to obtain within 90 days
Job Type: Full-time. Join us to become part of a vibrant team dedicated to delivering outstanding service while advancing your career in the insurance industry!
Click on the link below to fill out a direct link with additional hiring questions and to upload a resume:
https://www.prospark.ai/jobs/vangennip-insurance/insurance-csr-sales-representative
Pay: $36,500.00 - $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Work Location: In person
Salary : $36,500 - $50,000