D365 Business Analyst

D365 Business Analyst

Our client is seeking a D365 Business Analyst to support enterprise application initiatives through business analysis, requirements gathering, process improvement, and solution definition. This role will work across a broad technology environment, partnering with business and technical stakeholders to understand complex processes, identify opportunities for improvement, and translate business needs into clear functional requirements and solution documentation. While the position has a strong enterprise business analysis focus, the successful candidate will bring hands-on functional experience with Microsoft Dynamics 365 Finance & Operations and the ability to apply that knowledge within larger business and technology initiatives.

D365 Business Analyst Responsibilities

• Lead business analysis activities across enterprise application initiatives, from initial discovery and requirements gathering through implementation, testing, and post-go-live support.
• Partner with business leaders, subject matter experts, technical teams, vendors, and other stakeholders to understand business objectives, define needs, and establish project requirements.
• Conduct stakeholder interviews, workshops, process reviews, and other discovery activities to uncover business and system requirements.
• Analyze existing business processes, identify gaps and inefficiencies, and develop future-state workflows and recommendations for improvement.
• Translate business requirements into functional specifications, user stories, process flows, use cases, acceptance criteria, diagrams, and other clear solution documentation.
• Apply functional knowledge of Microsoft Dynamics 365 Finance & Operations to evaluate business needs, support solution design, and identify opportunities to improve enterprise processes.
• Develop current-state and future-state process models and visual workflows that clearly communicate business processes and system interactions.
• Work with stakeholders to prioritize requirements, resolve conflicting needs, and maintain alignment between business objectives and proposed solutions.
• Evaluate enterprise applications and technology solutions for functionality, scalability, integration, reporting, data, security, controls, and overall business fit.
• Support solution evaluations, vendor and implementation partner activities, proposal reviews, and assessment of recommended solutions.
• Define testing requirements, test scenarios, and acceptance criteria while supporting user acceptance testing, defect resolution, data migration, cutover, and post-production stabilization.
• Maintain requirements and related documentation throughout the project lifecycle, ensuring traceability, accuracy, completeness, and stakeholder alignment.
• Identify opportunities for automation, process optimization, and continuous improvement across enterprise applications and business functions.
• Prepare business cases, feasibility assessments, option analyses, and other materials used to support technology and process decisions.
• Collaborate across finance, manufacturing, operations, and other business functions to understand cross-system dependencies and recommend practical solutions.
• Support change-readiness and adoption activities by contributing to training materials, solution documentation, and stakeholder communications.

D365 Business Analyst Qualifications

• 7 years of progressive Business Analyst experience supporting enterprise applications, ERP platforms, digital transformation initiatives, or similarly complex business environments.
• 3 years of hands-on functional experience with Microsoft Dynamics 365 Finance & Operations or Dynamics AX.
• Demonstrated ability to analyze unfamiliar applications and business processes, quickly understand how systems work, and translate findings into clear workflows, diagrams, and requirements.
• Strong experience managing the business analysis lifecycle, including discovery, requirements elicitation, process modeling, solution definition, testing, implementation, and post-go-live support.
• Proven ability to gather and document complex business and functional requirements through stakeholder interviews, workshops, process analysis, and other elicitation techniques.
• Strong understanding of enterprise application environments, including ERP systems, integrations, data flows, reporting, workflows, and dependencies between business applications.
• Experience developing business requirements, functional specifications, process maps, user stories, acceptance criteria, use cases, gap analyses, and other business analysis deliverables.
• Demonstrated ability to facilitate discussions with business and technical stakeholders, manage competing priorities, and drive clarity around complex requirements and solution decisions.
• Experience supporting software implementation, testing, defect resolution, data migration, cutover, and post-implementation stabilization activities.
• Strong analytical, critical-thinking, and problem-solving skills, with the ability to understand complex business problems and develop practical technology solutions.
• Excellent written and verbal communication skills, with the ability to translate technical concepts into language that is accessible to business stakeholders.
• Experience working in Agile, Waterfall, or hybrid project delivery environments.
• Strong organizational skills and attention to detail, with the ability to manage multiple initiatives and priorities in a changing enterprise environment.
• Bachelor’s degree or college diploma in Business, Information Systems, Computer Science, or a related field, or an equivalent combination of education and relevant experience.
• Experience supporting finance, manufacturing, logistics, transportation, or other operationally complex business functions is highly preferred.