What are the responsibilities and job description for the Temp Banquet Captain, Catering Services position at Vanderbilt University?
The Temporary Part-Time Catering Banquet Captain will assist in overseeing the execution of daily catered events that include Chancellor receptions, private receptions, seated dinners, buffet lunches, continental breakfasts, and coffee breaks. The role involves working closely with the Catering Operations Manager to manage contracted wait staff, student staff, and Vanderbilt Campus Dining hourly union employees. Responsibilities encompass training, preparing daily pull sheets, assisting with event setup and breakdown, and ensuring smooth catering operations at designated events.
This position does not have guaranteed hours, it is an as needed schedule. More hours during busy seasons, less hours during down times.
Key Functions and Expected Performance:
Assist in planning and executing catering events to meet specific goals.
Drive vans or trucks to deliver staff, equipment, and food across campus.
Support and guide team members in their tasks.
Supervise and ensure the quality of work from wait staff and students.
Record event details and suggest improvements for future catering events.
Help develop logistics and timelines for special events.
Coordinate food deliveries with kitchen staff to ensure quality and safety.
Maintain documentation for compliance with catering policies.
Train and supervise wait staff and student employees.
Ensure customer service and employee satisfaction standards are met.
Address and escalate conflicts as needed.
Manage inventory of event supplies and recommend repairs.
Assist with event breakdown and cleanup.
Conduct safety audits and maintain a safe work environment.
Create daily event schedules and task assignments.
Supervisory Relationships:
This position reports to the Operations Manager and is responsible for directing contracted wait staff, hourly union employees, and student employees..
Qualifications:
High school diploma or GED required; Associate’s degree preferred.
ServSafe certification must be obtained within 3 months of hire.
Valid driver's license and good driving record required.
At least 3 years of related experience; 2 years in catering, restaurants, or specialty events preferred.
Experience as a Banquet Manager or Captain is a plus.
Must be able to drive a catering van and medium-sized box truck.
Proficiency in Microsoft Office and Food Management Systems required.
Strong communication skills and abilities to interact effectively with a diverse population.
Ability to make on-site decisions to resolve issues.
Excellent time management, organizational skills, and attention to detail.
Proven customer service skills and the ability to maintain confidential
Physical Demands and Work Environment:
High energy and flexibility are essential.
Enjoy a fast-paced environment and be a self-starter.
Must work varied hours, including nights and weekends.
Ability to lift up to 50 lbs and frequently handle up to 30 lbs.
Ability to stand or walk for extended periods (up to 6 hours).
Comfort with bending, stretching, twisting, and lifting.
Able to transport hot food items safely as needed.
This is a temporary part-time non-exempt position.
This is a temporary part-time non-exempt position with variable shifts, including evenings and weekends. Flexibility in scheduling and locations is crucial.