What are the responsibilities and job description for the Document Custody Clerk position at Vanderbilt Mortgage?
Position Title: Document Custody Clerk (Non-LO- No Consumer Contact)
Department: Document Services Job Status: Full Time/Hourly
Reports to: Document Custody and Release Team Lead Amount of Travel: None
Vanderbilt Mortgage and Finance, Inc. (VMF) was established in 1974 and currently services over 150,000 loans. Our strength as an organization is rooted in the quality of our people and products. We are an equal opportunity employer committed to creating a diverse workforce. Furthermore, we are financially strong, with a reputation for leading the industry with unsurpassed products, a broad range of services, and a coast-to-coast presence. We are professionally strong, from entry level to more experienced positions, we are actively recruiting individuals who are passionate, positive, and eager to learn. As a member of our team, we will equip you for success. You will enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work-life balance.
JOB SUMMARY
The Document Custody Clerk is responsible for creating and maintaining VMF loan files. This position reports to the Document Custody and Release Team Lead and is responsible for managing, organizing, and filing incoming and outgoing loan documents.
JOB FUNCTIONS
Creates and Maintains VMF Loan Files
- Completes audits and checks in collateral files and documents in support of new loan originations.
- Performs file pulls, researches for accuracy, and forwards documents to requesting departments.
- Completes service requests from Silverton Mortgage by pulling requested collateral documents, endorsing documents, having documents signed by authorized agents, and shipping documents to new investors.
- Handles receipting in trailing documents for Silverton Mortgage funded loans.
- Participates in the process of releasing original trailing collateral documents for Silverton Mortgage to new investors.
- Performs investor relocations when necessary.
- Adheres to compliance and confidentiality in managing sensitive customer information.
- Works to maintain organization and tidiness within the document vault.
Research and Audit
- Researches documentation for accuracy in filing, and for locating missing files and documents.
- Performs audits on files to ensure complete with required documents in case of creating Ginnie Mae pools, bulk sales, as well as scratch and dent sales.
- Completes loan purchase due diligence as needed.
Support Various Departments within VMF
- Administers pulling original documents upon request in support of department processes within VMF.
- Participates in pulling and logging documents for Silverton Mortgage loan sales.
- Performs proper execution of Silverton Mortgage Note releases for purchasing investors.
- Assists in accurately processing Silverton Mortgage trailing documents.
Other duties as assigned
This job description is not an exhaustive list of all the functions that a team member and other duties may be assigned.
QUALIFICATIONS:
- High School diploma or equivalent required.
- 0-2 years related experience preferred.
- Basic computer skills with ability to type at least 25 wpm.
- Working knowledge of AS/400, Microsoft Word, and Excel a plus.
- Ability to communicate effectively and efficiently via phone, email, and person to person.
- Capability of gathering facts accurately, analyzing causes, evaluating alternate solutions, and arriving at sound conclusions on action to be taken.
- Ability to manage multiple and/or conflicting responsibilities.
- Great attention to detail and organizational skills.
- Ability to work in a team environment.
PHYSICAL DEMANDS:
- Must be able to remain in a stationary position 75% of the time.
- Will be constantly operating a computer and other office productivity machinery, such as a telephone, calculator, copy machine, and computer printer.
- Must be able to identify and assess account status and determine appropriate process.
- Will constantly work in a state-of-the-art indoor temperature controlled, sealed window office environment.
BENEFITS:
- Medical and Dental Plan with Prescription Coverage and Vision
- Competitive benefits including 401(K) includes 100% company match of the first 4%
- Paid time off days (PTO), maternity/paternity leave, and holidays
- Community involvement including Volunteer Paid Time Off (VTO)
- Tuition Assistance for your first degree
- Enjoy coming “home” to our brand new, state-of-the-art Home Office equipped with onsite fitness facility with full gym, workout classes, volleyball and basketball courts, ping-pong, disc golf course, and onsite restaurant
- Wellness programs that focus on emotional, social, spiritual, intellectual, environmental, physical, and financial well-being
- Collaborative and energetic work environment
- Professional development and promotional opportunities
- Competitive bonus programs
REQUIREMENTS AND QUALIFICATIONS
Education: High School diploma or equivalent required.
Years of Related Experience: 0-2 years related experience preferred.
Knowledge, Skills and Abilities (KSAs):
- Good math, problem solving, and follow up skills
- Working knowledge of AS/400, Microsoft Word, and Excel a plus
- Organized and good detail orientation
- Flexible and able to prioritize tasks
- Ability to work in a team environment
Here are some more reasons to choose Vanderbilt Mortgage!
- A Berkshire Hathaway Company – an integrity-based organization offering unlimited career growth
- Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Vanderbilt Mortgage and Finance, Inc. provides competitive 401(k) programs, including investment options and company matching for full and part time employees after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more.
- Vanderbilt Mortgage and Finance Inc. is a subsidiary of Clayton of which is proud to have earned spots on the following Forbes lists: America’s Best Employers, America’s Best Employers by State, Best Employers for Diversity, Best Employers for Women.
- As part of Vanderbilt Mortgage’s commitment to Opening Doors to a Better Life, VMF is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.
- At VMF, we encourage holistic wellness with physical, nutritional, social, financial, spiritual, and occupational programs available online or in-person for team members.
- Our newly renovated Home Office campus offers an onsite restaurant, onsite fitness facility with full gym, in-person and virtual workout classes, yoga/barre studio, volleyball, and basketball courts, walking paths, and a disc golf course.
Vanderbilt Mortgage and Finance Inc. is committed to a diverse and inclusive workplace. Vanderbilt Mortgage and Finance, Inc. is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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Business Unit -
Vanderbilt MortgagePay: $16.32 - $17.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $16 - $17
