Document Services Internship

At Vanderbilt Mortgage, we believe homeownership makes lives better. For over 50 years, we’ve been committed to making homeownership more attainable for families across the country by providing mortgage solutions that unlock the freedom of home. As a national housing lender, we specialize in financing new and pre-owned manufactured and modular homes. With a diverse range of loan products, a reputation for world-class customer service and a coast-to-coast presence, Vanderbilt continues to be a leader in the industry. Our strength is our people—which is why we prioritize investing in our Team Members through opportunities for growth, a healthy work-life balance, and meaningful recognition of their contributions. Whether just starting out or bringing years of experience, Vanderbilt empowers our Team Members with the tools and training to build a successful career and reach their full potential.

POSITION TITLE: Document Services Internship

JOB STATUS: Full Time/Hourly­­­­­­­­­­­­­­­­­­

DEPARTMENT: Document Services

REPORTS TO: Manager

TRAVEL REQUIRED: None

Internship Summary

The Vanderbilt Mortgage Internship Program offers a unique opportunity to gain meaningful, hands-on experience while exploring potential career paths within our organization. Designed to provide real work in a professional setting, the program allows interns to contribute to projects that add value to the business while developing essential skills for the future. Interns will engage in professional workshops, leadership panels, and networking opportunities with team members, mentors, and executives, all while enjoying the benefits of our dynamic home office campus. This program is built to challenge, inspire, and equip students to make informed decisions about their future careers, while offering a firsthand look at what it’s like to build a long-term career with Vanderbilt Mortgage and the broader Clayton family of companies.

Job Functions

Assist with day-to-day tasks and projects under the supervision of leadership to gain hands-on experience in a professional setting. Conduct research, compile data, and prepare reports or presentations to support team initiatives. Participate in team meetings, training sessions, and networking opportunities to enhance professional development. Demonstrate strong communication, time management, and problem-solving skills while contributing to a collaborative work environment.

Qualifications

• Education: Currently enrolled as a Junior, Senior, or 2026 Graduate, in a Business Administration, Business Management, or Communications Bachelor’s/Master’s degree program.
• Experience: 1-2 years of relevant experience.
• Computer competency with Microsoft Office, including Word typing skills at minimum 25 wpm and Excel, formulas and features.
• Great attention to detail and organizational skills with a proven ability to manage time effectively.
• Manage multiple deadlines, complete tasks timely and follow up as needed.
• Must be professional, well organized, thorough, committed, urgent and a resourceful problem solver.
• Ability to manage multiple duties with a sense of urgency.
• Ability to effectively communicate and interact with internal and external customers via phone, email and fax.
• Ability to work in a team environment.
  
  

Physical Demands

• Must be able to remain in a stationary position 75% of the time.
• Constantly operate a computer and other office productivity machinery, such as a telephone, calculator, copy machine, and computer printer.
• 75% communication methods completed over the phone. Must be able to exchange accurate information at all times.
• Ability to identify and assess account status and determine appropriate process.
• Constantly works in an indoor temperature controlled, sealed window office environment.
  
  

Benefits

• Medical and Dental Plan with Prescription Coverage and Vision.
• Competitive benefits including 401(K) includes 100% company match of the first 4%.
• Paid time off days (PTO), maternity/paternity leave, and holidays.
• Community involvement including Volunteer Paid Time Off (VTO).
• Tuition Assistance for your first degree
• Enjoy coming “home” to our brand new, state-of-the-art Home Office equipped with onsite fitness facility with full gym, workout classes, volleyball and basketball courts, ping-pong, disc golf course, and onsite restaurant.
• Wellness programs that focus on emotional, social, spiritual, intellectual, environmental, physical, and financial well-being.
• Collaborative and energetic work environment.
• Professional development and promotional opportunities.
• Competitive bonus programs.
  
  

Vanderbilt Mortgage and Finance, Inc. is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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