What are the responsibilities and job description for the Patient Accounts Positions position at Vandalia Health?
Company Description
Vandalia Health is dedicated to enhancing the health of our communities through clinical excellence, one person at a time. Vandalia Health brings the highest quality health care to our communities through:
- Being the compassionate patient-centered provider of choice
- Being the employer of choice
- Leading in education and training
Role Description
This is a full-time, on-site role for a Patient Accounts position located in Charleston, WV.
The individual in this role will review assigned work items daily to resolve “at risk, past due, and technical denial” claim issues. Work to resolve denials and appeals. Contact payers and physician offices to obtain necessary information needed to resolve claim issues. Ensure that medical records and itemized statements are submitted and received when requested by payers. Ensure accurate rebilling of claims to avoid denials.
Skills: Healthcare billing and collection knowledge. Ability to interpret a payer explanation of benefit (EOB). Ability to identify and resolve claim issues. Knowledge of Microsoft software applications (Excel and Word) a plus. Cerner knowledge a plus.
Qualifications
- High School diploma or GED
- Experience: 1-2 years of collections, medical billing, customer service, or other comparable experience.
- Excellent Communication skills, both verbal and written, to effectively address patient and insurance inquiries
- Familiarity with Medical Terminology and Insurance processes relevant to healthcare billing
- Attention to detail, organizational skills, and the ability to handle confidential information with discretion