Medical Front Desk *Float Team

Job Description

Join Vancouver Clinic as a Float Patient Services Representative supporting Washington area locations (possible Portland, too)! Looking for a dependable, friendly individual who thrives in a fast-paced, team-oriented environment. If you are passionate about helping others and enjoy making a positive difference, we would love to meet you.

Schedule: Varying 8 hour shifts, Monday-Friday. Start and end times vary between 5:30am to 11:15pm. Open availability required on all working days.

Location: Vancouver, WA area locations ( Portland, OR possible )

Compensation: hiring range is between $18.00-$20.55 per hour and placement in the range depends on an evaluation of experience.

Differential Available: Float ($3.00/hour), evening shift: $3.00/hr

Position Details

• Welcome and check-in patients with warmth and professionalism
• Collect co-pay and verify insurance
• Deliver outstanding customer service while multitasking in a fast-paced front desk environment
  
  

Key Attributes

• Positive attitude and strong communication skills
• Work efficiently with multiple priorities
• Works well independently and as part of a team
  
  

Must have excellent attendance! Consistent, dependable, and predictable attendance is crucial in helping us fulfill our mission of providing high-quality, compassionate care. We require our employees to adhere to our attendance standards, as frequent deviations make it difficult to provide care for our patients and support our coworkers.

Requirements

• High School Diploma or equivalent required.
• Minimum of 1 year of customer service experience required.
• Minimum of 1 year of medical front office experience preferred.
• Experience with Epic preferred.
• Excellent phone skills and customer service behaviors.
• Strong computer keyboarding skills required.
  
  

Vancouver Clinic provides care across a wide range of medical decisions. This includes care and opinions on vaccinations, reproductive health, end-of-life decision-making, and gender affirming treatment. The ability to work, with or without reasonable accommodation, with a diverse population of patients and colleagues seeking or considering care in all areas in an essential function of all positions at the Clinic.

Pay Range

$17.31 - $24.24

The above information is intended to indicate the general nature and level of work required in this position. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities, and qualifications required of those assigned to this job.

We offer a competitive Total Rewards Program. Eligibility for benefits is dependent on factors such as position type and FTE. Benefit-eligible employees qualify for benefits beginning on the first of the month following one month of employment. Vancouver Clinic offers medical, dental, vision, life insurance, AD&D, long term disability, health savings account, flexible spending account, employee assistance program, and multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.). We also offer a 401k retirement plan, along with an employer matching contribution up to 4%. Compensation packages and time off programs vary and are dependent on factors such as department, position type, primary work state and FTE. Contact your Recruiter for full information.

Vancouver Clinic is proud to be an Equal Opportunity Employer. Vancouver Clinic does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, gender identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Vancouver Clinic is an alcohol and drug-free workplace. Offers are contingent on successful completion of background screen and immunization requirements.