SURGICAL COORDINATOR

Why VTV

At Vance Thompson Vision, our vision is to create, protect, and maintain clear vision for a lifetime. As a global industry leader in vision surgery, the Vance Thompson Vision team has performed more than 100,000 procedures and participated in over 100 FDA-monitored clinical trials. If you enjoy a fast-paced, innovative, and fun working environment, apply with us today!

Our Core Values That Provide Our Foundation

• Caring - We are passionate, empathetic, and sensitive to the needs of our teammates, patients, and everyone we touch.
• Fun - We choose a positive attitude every day. We use humor as a way to create a less formal, less stressful and more productive work environment.
• Committed - We are accountable and 100% committed to the Success of VTV. We are boundaryless; we are willing to take initiative to delight our customers, motivate fellow teammates and improve financial results.
• Egalitarian - We play on a team where everyone is equal, where no task is too small for any member to step up and own inside and outside their functional area.
• Excellence - We are committed to doing the extra work to be outstanding in customer service, patient care and team happiness.
  
  

Job Opportunity

We are growing and we are looking for a Surgical Coordinator to join our team!

You Are

• Ready to live out our core values in patient and team member interactions
• Detail-oriented
• An exceptional communicator
• Highly motivated and a self-starter
• Confident discussing financial information with patients
• An effective problem solver
  
  

You Will Make An Impact By

• Being a surgical scheduler for refractive, cataract and laser procedures, as well as help patients understand financial responsibilities and obtaining consents for surgery.
• Ensuring patients have a clear understanding of their insurance coverage and financial expectations - reducing confusion and creating a seamless surgical experience.
• Coordinating surgical care from consultation through post-op, creating a smooth, stress free experience for patients.
• Creating daily evaluation reports to verify in-network insurance status, complete detailed benefit verifications (including deductibles, co-pays, and coinsurance), obtain required referrals and prior authorizations, and develop accurate financial estimates for patients.
• Answering patient phone calls promptly and addressing patient concerns.
• Processing Mission Vision and patient assistance program applications for patients.
• This is a hybrid role combining surgical coordination and patient advocacy—ideal for someone who enjoys both detailed administrative work and meaningful patient interaction.
  
  

You Have

• A high school diploma or equivalent
• Previous experience in a medical office setting preferred
  
  

Investments In YOU

Vance Thompson Vision offers a full benefits package and competitive compensation, including:

• Position Pay: Starting at $21.00/hour. Actual compensation offered by Vance Thompson Vision may vary and is dependent on factors such as experience, qualifications, skills and geographic location.
• $150 shoe allowance for full time staff
• 401k with company contributions
• Education Allowance
• Wellness Program paired with a Lifestyle Spending Account
  
  

Vance Thompson Vision is an equal opportunity and affirmative action employer. We are committed to creating a diverse and inclusive culture for all employees.