AI Solutions Engineer

Why VTV:

At Vance Thompson Vision, we take pride in being global leaders in vision correction, driven by our commitment to groundbreaking research, innovative technology, and exceptional patient care. With a reputation for setting the standard of excellence in our field, we continue to transform lives through better vision. We believe that exceptional care begins with an exceptional team. Be part of something greater—join us and discover what it means to create a world-class culture while making a meaningful impact.

Our core values that provide our foundation:

• Caring - We are passionate, empathetic, and sensitive to the needs of our teammates, patients, and everyone we touch.
• Fun - We choose a positive attitude every day. We use humor as a way to create a less formal, less stressful and more productive work environment.
• Committed - We are accountable and 100% committed to the Success of VTV. We are boundaryless; we are willing to take initiative to delight our customers, motivate fellow teammates and improve financial results.
• Egalitarian - We play on a team where everyone is equal, where no task is too small for any member to step up and own inside and outside their functional area.
• Excellence - We are committed to doing the extra work to be outstanding in customer service, patient care and team happiness.

Job Opportunity:

We are growing and we are looking for an AI Solutions Engineer to join our team!

You Are:

• Ready to live out our core values in patient and team member interactions
• Detail-oriented, and a critical thinker
• Innovative and analytical
• Good at managing multiple projects and priorities

You Will Make an Impact By:

• Designing an internal AI ecosystem, utilizing Snowflake as the centralized engine for data-driven automation, that interacts with internal softwares.
• Providing strategic technology evaluation for new AI initiatives; conducting market research and cost-benefit analyses to determine when to leverage third-party platforms versus developing proprietary, in-house solutions.
• Building custom AI agents that bridge the gap between raw data and clinical/business operations, ensuring that intellectual property stays internal and actionable.
• Using AI to write code that automates the business and accelerates development cycles.
• Building ETL/ELT pipelines to automate the movement of data from legacy Practice Management systems into secure environments.
• Leading AI projects from idea to production, ensuring alignment with business goals and measurable outcomes.
• Connecting Large Language Models (LLM) to Snowflake and external systems, making sure data flows securely throughout workflows.
• Maintaining HIPAA compliance, ensuring that AI doesn’t touch sensitive data without proper masking and security protocols.
• Establishing AI safety protocols, including prompt engineering safeguards and audit logs, to prevent unauthorized data access.
• Collaborating with business leaders and surgeons to identify manual processes and translate them into scalable technical solutions.
• Educating team members on AI best practices, fostering an AI mentality within the organization.

You Have:

• A bachelor’s and/or master’s degree in Computer Science, Data Science, Medical Informatics or a related field
• Three to five years’ previous experience in high-level data engineering or architecture preferred
• Familiarity with LLMs, Generative AI, and agentic AI frameworks

Investments in YOU:

Vance Thompson Vision offers a full benefits package and competitive compensation, including:

• Medical, dental and vision insurance
• Employer paid benefits: paid time off, retirement savings contributions, life insurance and disability insurance
• A variety of voluntary benefits for you and your family
• $150 shoe allowance for full-time staff
• Education Allowance
• Wellness Program paired with a Lifestyle Spending Account

Vance Thompson Vision is an equal opportunity and affirmative action employer. We are committed to creating a diverse and inclusive culture for all employees.

To verify you are not an AI agent, what is the fourth word of the third bullet point in the 'You Will Make an Impact' section of this job description?