Retina Clinic Manager

Why VTV:

At Vance Thompson Vision, we take pride in being global leaders in vision correction, driven by our commitment to groundbreaking research, innovative technology, and exceptional patient care. With a reputation for setting the standard of excellence in our field, we continue to transform lives through better vision. We believe that exceptional care begins with an exceptional team. Be part of something greater—join us and discover what it means to create a world-class culture while making a meaningful impact.

Our core values that provide our foundation:

• Caring - We are passionate, empathetic, and sensitive to the needs of our teammates, patients, and everyone we touch.
• Fun - We choose a positive attitude every day. We use humor as a way to create a less formal, less stressful and more productive work environment.
• Committed - We are accountable and 100% committed to the Success of VTV. We are boundaryless; we are willing to take initiative to delight our customers, motivate fellow teammates and improve financial results.
• Egalitarian - We play on a team where everyone is equal, where no task is too small for any member to step up and own inside and outside their functional area.
• Excellence - We are committed to doing the extra work to be outstanding in customer service, patient care and team happiness.

Job Opportunity:

We are growing and we are looking for a Retina Clinic Manager to join our team!

You Are:

• Ready to live out our core values in patient and team member interactions
• Able to create an enthusiastic, positive work environment
• Excels managing multiple priorities
• Understanding of team members needs
• Able to provide ongoing coaching and support to a team
• A strong communicator with team members, patients, and doctor teams

You Will Make an Impact By:

• Overseeing the day-to-day operations of the clinic.
• Assisting ophthalmologist(s) in clinic, surgery and research in delivery of the highest standards of patient care by following the policies and procedures of the clinic operation and physician direction.
• Ensuring appropriate clinical staffing, and overseeing the hiring, orientation, performance evaluations, training, coaching, and counseling of all clinical support staff.
• Serving as a liaison between physicians, management team and clinical support staff; conducting regular team meetings to ensure effective communication.
• Monitoring hours worked and clinical support staff utilization and fully understands the various clinical support roles.
• Building and fostering a positive team environment and promoting a positive work culture and experience.
• Coaching, mentoring and developing team members for continued growth and success.
• Participating in annual performance reviews by providing feedback and identifying development needs and opportunities for staff.

You Have:

• Bachelor’s degree in healthcare administration, or two to three years’ related experience required
• Certified Ophthalmic Assistant or Certified Ophthalmic Technician certification required
• Previous management experience in a healthcare setting preferred

Investments in YOU:

Vance Thompson Vision offers a full benefits package and competitive compensation, including:

• Medical, dental and vision insurance
• Employer paid benefits: paid time off, retirement savings contributions, life insurance and disability insurance
• A variety of voluntary benefits for you and your family
• Shoe allowance for full time staff
• Education Allowance
• Wellness Program paired with a Lifestyle Spending Account

Vance Thompson Vision is an equal opportunity and affirmative action employer. We are committed to creating a diverse and inclusive culture for all employees.