Office Manager

Company Overview

Van Wormer Healthcare Clinic is a growing multi-location, multidisciplinary healthcare organization specializing in chiropractic and medical care with a focus on personal injury patients. We are committed to providing exceptional patient care through professionalism, teamwork, accountability, and continuous improvement. We are seeking a strong leader to manage our New Orleans East clinic and help maintain our high standards of patient service and operational excellence.

Job Overview

We are seeking an experienced and motivated Office Manager to oversee the daily operations of our New Orleans East location. The Office Manager is responsible for ensuring the clinic operates efficiently, leading and supporting staff, delivering an outstanding patient experience, and maintaining compliance with company policies and procedures. The ideal candidate leads by example, holds themselves and others accountable, communicates respectfully with providers and staff, and is committed to fostering a positive, team-oriented workplace.

To ensure a successful onboarding experience, the majority of training will be conducted at our Harvey location. Candidates should be willing and able to travel to Harvey during the training period before assuming responsibility for managing the New Orleans East clinic.

Clinic Operations

• Oversee the day-to-day operations of the clinic.
• Ensure efficient patient flow and provider scheduling.
• Monitor clinic performance and maintain operational efficiency.
• Maintain adequate inventory of office and medical supplies.
• Ensure the clinic is clean, organized, and professional at all times.
• Address operational issues promptly and effectively.

Staff Leadership

• Supervise, coach, and support clinic staff.
• Assist with training new employees.
• Monitor employee performance and provide ongoing feedback.
• Foster a positive, respectful, and accountable work environment.
• Ensure staff follow company policies, procedures, and HIPAA regulations.
• Coordinate staff schedules and assist with coverage when needed.

Patient Experience

• Ensure patients receive exceptional customer service from check-in through discharge.
• Address patient concerns professionally and resolve issues promptly.
• Maintain a welcoming and compassionate environment for patients.

Administrative Responsibilities

• Assist with insurance verification and administrative processes as needed.
• Ensure accurate documentation within the electronic medical record system.
• Prepare reports and communicate clinic needs to executive management.
• Maintain compliance with HIPAA and company standards.

QualificationsRequired

• Minimum 2 years of management experience in a healthcare setting.
• Strong leadership and team-building skills.
• Excellent organizational and time-management abilities.
• Outstanding communication and customer service skills.
• Ability to multitask in a fast-paced environment.
• Experience with electronic health records (EHR/EMR) and Microsoft Office.
• Professional demeanor with strong problem-solving abilities.

Preferred

• Experience in chiropractic, personal injury, orthopedic, or physical therapy practices.
• Experience with insurance verification and healthcare administration.
• Bilingual (English/Spanish).
• Knowledge of HIPAA regulations and healthcare compliance.

Benefits

• Competitive pay based on experience
• Health insurance
• Employer-paid Life Insurance
• Employer-paid Long-Term Disability
• 401(k) with company match after eligibility requirements are met
• Paid holidays
• Paid vacation
• Opportunities for advancement within a growing healthcare organization
• Supportive leadership and ongoing professional development

Schedule

Monday – Thursday

• 8:30 AM – 12:00 PM
• 1:30 PM – 6:00 PM

Friday

• 8:30 AM – 12:00 PM

Pay: From $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $50,000