What are the responsibilities and job description for the Receptionist position at Van Marter Law?
Receptionist
Location: Asheville, North Carolina (in-office)
Employment Type: Full-Time
Department: Front Office
About Us
Van Marter Law is a boutique real estate-focused law firm based in Asheville, North Carolina, dedicated to guiding buyers, sellers, lenders, and agents through residential and commercial real estate transactions with care, clarity, and precision. We're a close-knit team that values accuracy, responsiveness, and doing right by our clients.
The Role
We're looking for a friendly, organized Receptionist to be the first point of contact for our clients, real estate agents, and lenders, in person, by phone, and by email. You'll help keep our front office running smoothly, support scheduling for closings and appointments, and provide administrative support to our attorneys and paralegals.
What You'll Do
• Greet clients and visitors warmly and professionally; manage sign-in and the waiting area for closings and appointments.
• Answer and route incoming phone calls; take clear, accurate messages for attorneys and staff.
• Manage the firm's general email inbox, directing inquiries to the right team member.
• Schedule and coordinate attorney or paralegal meetings; manage conference room calendars.
• Prepare closing and conference rooms in advance of appointments.
• Receive, sort, and distribute incoming mail and deliveries; prepare outgoing mail and courier packages.
• Maintain office supplies and the front office's overall appearance; coordinate with vendors for office needs.
• Assist with basic administrative tasks: photocopying, scanning, filing, and data entry.
• Support the closing and paralegal team with light administrative tasks.
What We're Looking For
• High school diploma or equivalent.
• Prior experience in a receptionist, front office, or customer service role; law firm or professional office experience a plus.
• Friendly, professional demeanor with strong verbal and written communication skills.
• Proficiency with Microsoft Office (Word, Outlook, OneDrive) and standard office equipment (multi-line phone system, copier and scanner).
• Strong organizational skills and the ability to multitask in a busy front office environment.
• Reliable, punctual, and comfortable interacting with a wide range of clients and professionals.
Nice to Have
• Experience in a real estate, title, or law office setting.
• Familiarity with scheduling and calendar software (Clio a plus).
• North Carolina notary public commission, or willingness to obtain one.
What We Offer
• Competitive pay.
• Health insurance contribution.
• Paid time off and paid holidays.
• A supportive, close-knit team environment where you'll get to know everyone you work with.
• Flexibility with scheduling where possible.
Van Marter Law is a Certified Living Wage Employer through Just Economics of Western North Carolina. We're committed to paying wages that reflect the true cost of living in our community, for every role at the firm.
How to Apply
Please send your resume to hello@vanmarterlaw.com or apply online!