Patient Access Scheduler - Fort Dodge Clinic, Full Time

**2 Positions Available!**

Come work with an award winning team! Thanks to the readers of The Daily Freeman-Journal, VDMC was named Best Place to Work in 2023 and 2024. Van Diest Medical Center has also been recognized as a 2025 Top 100 Critical Access Hospital by The Chartis Center for Rural Health. Chartis’ annual Top 100 award program recognizes outstanding performance among the nation’s rural hospitals based on the results of the Chartis Rural Hospital Performance INDEX®. This marks the second year for VDMC’s inclusion on the Top 100 Critical Access Hospitals. VDMC is one of only 12 hospitals in the state of Iowa to achieve this designation. Nationwide, there are 1,366 critical access hospitals. Additionally, Van Diest Medical Center (VDMC) has also been named a 2024 Top Workplaces INDUSTRY winner. Top Workplaces Industry awards celebrate organizations that have built people-first workplace cultures within their sector. The award marks them as an employer of choice for those seeking employment in the industry. Details about how Van Diest Medical Center builds a great workplace culture are available at https://topworkplaces.com/company/van-diest-medical-center/.

The Patient Access/Scheduler is responsible for telecommunications from within and outside of the clinic, performs receptionist duties in directing patients, visitors and others to the appropriate areas. Responsible for obtaining and entering all demographic and insurance information from patients prior to their service. Responsible for entering correct information into the scheduling software. Responsible for verifying insurance and gathering correct preauth information. Responsible for obtaining and communicating pre-service payment information (co-pay, co-insurance, deductibles) to Patient Access staff before service is rendered. Refers noninsured patients to the financial counselor to set up payment arrangements prior to services.

.9 FTE - 36 hours per week, between the hours of 7:00am-5:00pm.

EXPERIENCE REQUIREMENTS:

Education: High school diploma or GED required. Must be able to speak, hear and understand the English language. Must be able to display strong customer service skills and ability to maintain a high level of alertness. Will pass the Certified Patient Account Tech (CPAT) exam within 18 months of hire.

Experience: Minimum of 2 years computerized data entry experience required. Reception or clerical experience at a healthcare setting is preferred. Knowledge of health insurance regulations and requirements is preferred. Proficiency in use of Microsoft Office applications, specifically Word and Excel, e-mail, and internet/web searches is preferred. 35 wpm typing speed is preferred. Ability to effectively interact with co-workers and public is required.

Questions? Please contact Human Resources at (515) 832-7711.

Apply online at www.vandiestmc.org under "Careers" link at bottom of page.