What are the responsibilities and job description for the Customer Services Representative position at Van Delden Wastewater Systems?
We are seeking a Customer Services Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and resolve product issues and concernsDocument and update customer records based on interactionsDevelop and maintain a knowledge base of the evolving products and services​Qualifications:Ability to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanorExcellent written and verbal communication skillsCompany DescriptionOur family owned and operated septic company was established in 1937. We are the leading septic company in the San Antonio/Boerne area. We take great pride in providing the best customer service and best quality of service. We expect all team members to be honest and ethical, which is the foundation for our excellent reputation. Our team members are considered our extended family. Most of our team members have been with us 5-10 years.
Salary : $31,000 - $35,000