What are the responsibilities and job description for the Customer Service Advisor position at Valvoline Instant Oil Change?
A Customer Service Advisor greets the customers as they drive onto the lot, presenting oil change options and additional services based on manufacturer recommendations. Their goal is to create repeat customers by presenting services in a way that results in trust and sales. Customer Service Advisors also provide under the hood services as needed.
• Enjoy face-to-face interaction with the public
• Work in varying temperature conditions
• Work quickly
• Evaluate customers' needs
• Master products, services, and company knowledge
• Work on your feet for extended periods of time