Front Desk Receptionist

Hours & Compensation

• $18 - $22/hr (Depends On Experience)
• Full Time (40 hours per week): Monday - Thursday, 6:30 am - 5 pm
• Business Casual attire

Benefits

• Two weeks of Paid Vacation per year (accrued per company policy)
• Two weeks of Paid Sick Time per year (accrued per company policy)
• 401(k) retirement plan with company matching up to 4%

We are looking for a friendly, professional receptionist to be the first point of contact for patients at our Canby office at 409 NW 2nd Ave. This job is great for a college student in the social sciences (psychology, social work, counseling, pre-med), someone with customer service experience wanting to transition to a medical office, or someone already in the field.

Qualifications

• High School Degree or equivalent (required)
• Customer Service Experience (1 year minimum)
• Medical Office Experience (1 year minimum)
• EHR/EMR Systems Experience (1 year minimum)

Basic Duties

• Welcome patients and vendors to the office in a courteous and professional manner
• Manage a high volume of phone calls/voice mails/faxes/emails
• Schedule appointments
• Monitoring Prescription renewal requests/side effects
• Referring new patient inquiries to the NP Coordinator
• Assisting with prior authorizations, records requests, and scheduling.
• Check-in Appointments
• Update patient account information
• Collect patient payments as needed.
• Communicate with providers about patient arrivals
• Troubleshooting patient issues connecting to telemedicine appointments.
• Coordinate pharmaceutical rep meetings with practitioners.
• Opening and/or closing the office

Essential Job Functions

• Multi-tasking, flexibility, and excellent customer service skills
• Ability to answer phones, emails, and faxes in a prompt and professionally confident manner
• Excellent communication skills with the ability to communicate clearly and concisely
• Conveys a positive and professional image
• Time management and organization techniques
• Ability to adapt and learn new processes and procedures
• Demonstrates self-direction, professional decision-making, ability to multitask, and attention to detail
• Sending/receiving patient medical records; obtaining lab reports, hospital notes, and referral information
• Experience and proficiency with Google Workspace/Gsuite
• Experience and proficiency with an EHR system
• Maintain and update provider and patient data
• Collect and verify accurate insurance information
• Organize and maintain confidential medical files and records
• Knowledge of insurance and medical billing terminology
• Knowledge of HIPAA regulations

Why ValueCore?

At ValueCore Mental Health, we believe that the path to wellness starts with a great first impression. We value our staff as much as our patients, offering a stable, supportive environment where your work directly impacts the lives of people in our community.

• Ready to make a difference? Apply today to join our mission-driven team.

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $18 - $22