What are the responsibilities and job description for the Supervisor position at Value Retail PLC?
Overview
Join Our Team as a Floor Supervisor at Jack and Jones
Are you passionate about fashion and ready to take on a leadership role in retail? We are looking for an experienced supervisor to join our team in our store brand new state of the art store in Kildare Village
About Us:
Jack & Jones is one of Europe’s leading producers of menswear, with over 1000 stores across 38 countries. Our brand is synonymous with high-quality fashion, and we are excited to bring our newest store to Kildare Village.
Responsibilities
As a Supervisor, you will:
- Support the Store Manager and Supervisor in the daily operations of our store
- Lead by example, managing and motivating a team of 10-14 team members to provide exceptional customer service.
- Drive sales performance by achieving sales targets and KPIs.
- Assist in the recruitment, training, and development of team members.
- Oversee visual merchandising and ensure adherence to brand guidelines.
- Handle customer inquiries and resolve issues efficiently to maintain a high level of customer satisfaction.
- Manage stock levels and organization, ensuring the store is always well-presented.
- Liaise with head office and management on various business aspects and provide regular performance reports.
- Ensure compliance with company policies and procedures to maintain a safe and productive working environment.
Qualifications
Necessary Skills/Experience:
- Proven supervisory or managerial experience in a fast-paced fashion retail environment.
- Strong leadership skills with the ability to inspire and motivate a team.
- A track record of achieving sales targets and KPIs.
- Experience in training and developing team members.
- Expertise in visual merchandising and maintaining brand standards.
- Excellent customer service skills and the ability to handle challenging situations.
- A keen interest in fashion and staying updated with current trends.
- A positive attitude, driven personality, and a commitment to continuous professional development.
- Ability to work flexible hours, including weekends and holidays.
