What are the responsibilities and job description for the Customer Service Representative position at Value Plus Pharmacy - Wauconda?
About us:
Value Plus Pharmacy is a small business in Wauconda, IL. We are customer-centric, supportive, engaging and our goal is to provide the best patient experience.
Our work environment includes:
- On-the-job training
- Growth opportunities
Responsibilities:
- Provide exceptional customer service to clients in a professional and friendly manner
- Assist customers with inquiries, concerns, and requests via phone or in-person
- Handle and resolve customer complaints or issues effectively and efficiently
- Perform data entry and maintain accurate customer records
- Communicate effectively with customers, colleagues, and other departments to ensure smooth operations
Requirements:
- Previous experience in customer service or a related field is preferred
- Bilingual proficiency in English and Spanish is highly desired
- Excellent phone etiquette and communication skills
- Strong problem-solving abilities and the ability to handle difficult situations with patience and empathy
- Proficient in data entry and computer skills
If you are a motivated individual with a passion for providing excellent customer service, we would love to hear from you. Apply now to join our team as a Customer Service Representative!
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Education:
- High school or equivalent (Required)
Language:
- English (Required)
- Spanish (Preferred)
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Wauconda, IL 60084 (Required)
Work Location: In person
Salary : $16