What are the responsibilities and job description for the Client Executive position at VALUE-BASED RCM?
Description:JOB SUMMARYThe Client Executive is responsible for the identification and achievement of client revenue cycle improvement opportunities, functioning as an analyst, facilitator, consultant and/or project manager as required within the scope of the identified opportunities. Responsibilities also include regular collaboration with internal and external stakeholders to produce relevant, reliable, accurate and timely results and deliverables as required for the client relationships being managed.MAJOR AREAS OF FOCUSCustomer relationship managementRevenue Cycle ManagementReporting, interpretation and analysis of revenue cycle dataRESPONSIBILITIESUse, protect, and disclose patient protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standardsWork collaboratively with RCM Senior Directors and Client Delivery Directors in setting direction of client revenue cycle projects and performance improvement efforts including: defining issues, identifying root causes, interpreting data, understanding data dependencies, goal setting, establishing tracking and reporting metrics, updating project plans, and providing performance reports and deliverable preparationEffectively organize content and format of documents and analyses to facilitate understanding and decision making by RCM and client stakeholdersExtensive daily client interfacingProvide project management, analysis and/or technical expertise for a broad array of Revenue Cycle initiativesSynchronize efforts between RCM and other Company business units in support of client revenue cycle performance improvement initiativesDevelop, implement, analyze, and maintain RCM dashboards, scorecards, status reports and other standard reportsProduce or develop deliverables for client meetings, presents findings and updates regularly for client and internal stakeholdersUp to 50% travel may be required as needed for client revenue cycle support purposesRequirements:KNOWLEDGE AND SKILLSEffective writing, presentation, and communication skillsPractical and functional knowledge of RCM componentsKnowledge of and interest in healthcare and healthcare revenue cycle issuesUnderstanding of the market, trends, competition, and key pain points for healthcare executives and cliniciansIntermediate to advanced Microsoft Office required (Outlook, Excel, Word, and PowerPoint)Ability to interpret requests/requirements and effectively present data to support work effortAbility to prioritize work efforts and work successfully under deadlinesUnderstanding of systems and processes that impact revenue cycle performance and capabilitiesAbility to build trusting relationships with internal and external stakeholders at all levelsAnalytical ability sufficient to work in a data-heavy environment and to identify trends in the dataBusiness acumen with an emphasis on effective communication, negotiation, influencing decision makers, business planning, strategy, problem solving, decision making and time management skillsEDUCATION / EXPERIENCEBachelor’s Degree in Business, Healthcare Administration or related field OREquivalent experiencehealthcare consulting: 1 year (Preferred)practice management: 1 year (Preferred)PHYSICAL REQUIREMENTS Prolonged periods sitting at a desk and working on a computer Must be able to lift up to 15 pounds at timesJOB TYPE: Full-timeSALARY: $75,000.00 - $115,000.00 per yearJOB LOCATION: RemoteWILLINGNESS TO TRAVEL:50% (Required)BENEFITS:Paid time offFlexible scheduleWork from homeCompany-sponsored medical, dental, and vision insurance Employer-paid short-term disability, long-term disability, and life insurance 401k retirement plan options with company-match SCHEDULE:Monday to Friday
Salary : $75,000 - $115,000