What are the responsibilities and job description for the Assistant Branch Manager position at Value Bank Texas?
ValueBank Texas is an independently owned community bank since 1967. Our mission statement is to grow our business by providing the products and services our customers want, and by building positive, lasting relationships with our customers.
Description:
The Assistant Branch Manager leads operations, promotes service and sales, and employee development in the branch. The ABM provides superior level of customer service, promotes a service and sales culture through mentoring and coaching, and develops new deposit and loan business. The ABM is responsible for implementing human resource strategies that involve cultivating a solid team, leadership according to ValueBank Texas’ core values and mission statement, and focus on delivering the best customer and employee experience.
Key Assistant Responsibilities:
Branch Operations:
- Manages branch personnel including training, mentoring, staffing, scheduling, prioritizing, and delegating work assignments
- Responsible for opening new accounts and maintaining customer relationships
- Performs monthly, quarterly and annual audits, reviews accounts for CIP exceptions
- Audit bank vault, buying and selling of cash, ensuring regulations such as REG CC holds are done properly, balance and replenish ATM according to bank policy
- Must comply with BSA/AML/OFAC regulations and guidelines
Business Development/Sales Development:
- Maintains strong collaborative relationships with relative business lines, partners, and peers
- Strengthens and maintains customer relationships by cross selling products and delivering superior customer service
- Supports Branch Operations Manager and bank sponsored community volunteer projects and assignments to increase bank’s visibility
- Identifies referral opportunities and makes relevant referrals across lines of business
- Supports Branch Operations Manager in their external market/business development objectives by managing to superior service and sales
Employee Development:
- Leads and follows up on action plans to improve employee experience
- Does observations to evaluate and mentor team to encourage stronger performance
- Assist Branch Operations Manager with coaching and development to effectively communicate with their team to improve performance with coaching
*Performs other job-related duties or special projects as assigned
Requirements:
- College degree preferred (relevant years of experience can be substituted at discretion of management)
- Generally, 1-2 years’ experience in managing a sales team, may be substituted at management’s discretion
- Demonstrates people leadership in a service driven sales culture
EOE/Minorities/Females/Disability/Vet/Drug-Free Workplace
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Physical setting:
- Office
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Weekends as needed
Experience:
- Sales: 1 year (Preferred)
- Management: 1 year (Preferred)
Ability to Relocate:
- Corpus Christi, TX: Relocate before starting work (Required)
Work Location: In person
