Medical Assistant

Valora Medical Group is a visionary company focused on high-quality primary care and value-based care and consists of healthcare providers and professionals dedicated to the health and well-being of our patients. At Valora, we treat our patients like family.

With multiple locations throughout the Dallas-Fort Worth area, we understand that providing quality medical care and an exceptional patient experience across all our centers requires having an outstanding team.

Job Summary:

As a Medical Assistant, you will be responsible for providing administrative support to ensure efficient operation of the medical office. You will support doctors and patients through a variety of tasks related to patient care management, organization, and communication. The target is to complete all activities accurately, with high quality, and in a timely manner.

Essential Duties and Responsibilities

• Meet with patients and document basic medical history in the EMR system
• Triage patients
• Update medical records
• Coordination of care with specialists and other outside facilities
• Assist during medical examinations
• Prepare and clean treatment rooms and medical instruments
• Perform blood draws and prepare specimens for lab pick-ups
• Administer immunizations and injectables
• Check medication expiration dates per company Policy and Procedure
• Schedule appointments as needed
• Assist with answering the phones as needed
• Assist with coverage at other clinics when needed due to being short-staffed. Mileage reimbursement will apply when covering at other clinic locations.
• Demonstrate exceptional customer service skills
• Possess a strong work ethic and a high level of professionalism with a commitment to patient satisfaction
• Additional duties as assigned by management to support business needs

Qualifications/Education

• High School Diploma or equivalent required
• Certified Medical Assistant
• Bilingual in English and Spanish is required for this clinic location
• 2 years’ experience as a medical assistant
• Proficiency in using an EMR, E-ClinicalWorks (eCW) experience is a plus
• Knowledge of medical terminology and medical office management systems and procedures is strongly recommended
• Great time management and organization skills with the ability to multi-task and prioritize work
• Excellent verbal and written communication skills
• Social perceptiveness and service-oriented
• Innovative, motivated, and team player
• Ability to establish working relationships, resolve interpersonal conflicts, and apply basic staff etiquette in dealing with others
• Ability to handle confidential information with discretion
• Must have reliable transportation and the ability to travel to other clinics when support is needed
• Must possess close attention to detail
• Must be able to accommodate a flexible schedule, with the ability to work on weekends when necessary (based on clinic location)
• Assist in other clinics if needed (due to missing staff) mileage included

EEO Statement
Valora Medical Group, LLC is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, sex, national origin, age, disability, pregnancy status, sexual orientation, gender identity, veteran status, marital status, genetic information, citizenship status, or other status protected by law. In compliance with the Immigration Reform and Control Act of 1986, we will hire only U.S. citizens and aliens lawfully authorized to work in the United States.