What are the responsibilities and job description for the First Assistant Store Manager position at Valor LLC?
Description
Job Summary
The First Assistant Store Manager (1st ASM) role is a strategic leadership development position designed for fully certified Assistant Store Managers who are ready to expand their leadership impact. This position functions as acting Store Manager in their absence and serves as the go-to leader during day, night, and weekend shifts. Flexible Schedule as Required; includes days, nights, weekends, holidays, and rotational assignments. Typically scheduled 2 weeks in advance
Job Responsibilities
In addition to all standard ASM responsibilities, the 1st ASM will:
- Act as Store Manager when the SM is off-site, ensuring seamless store leadership and decision-making authority.
- Champion the brand by modeling excellence, reinforcing company culture, and delivering consistent guest experience.
- Lead and manage store operations during the day, night, and weekend shifts.
- Hold the team accountable to operational and service standards.
- Enforce compliance, execute policies/procedures with urgency, and drive Rewards Program engagement.
- Mentor, coach, and develop team members for growth opportunities.
- Address escalated customer concerns with professionalism and care.
- Support food service operations to maintain continuity and quality standards.
- Provide leadership coverage across assigned district stores, adapting quickly to different teams and environments.
Essential Functions (with or without reasonable accommodation)
- Ability to work a flexible schedule, including days, nights, weekends, and holidays.
- Ability to travel between store locations must maintain reliable transportation.
- Ability to stand and walk for extended periods during shifts.
- Ability to occasionally lift 25 lbs.
- Willingness to adapt to varying store needs and leadership requirements.
Requirements
-Be able to communicate effectively in English, both in writing and verbally, and able to perform mathematical calculations at the twelfth-grade level;
-Business area degree or background preferred, high school diploma required. Rudimentary knowledge of basic accounting principles will be taken into strong consideration;
-Retail management experience strongly desired.
-Must have a valid drivers license, with regular and dependable transportation;
-Be able to perform certain duties from time to time and as may be necessary to instruct, conduct and maintain convenience store business, including some manual labor.