Technical Sales Manager

Fundamental Mission:

The Technical Sales Manager shall meet and interact with all key focal points including end users/distributors to:

• Execute the technical aspects of the sales strategy,
• Identify market needs that will inspire the development of new solutions aimed at further differentiating our offer, and formalize them into new products specifications/ offers
• Drive R&D and Vallourec Global solutions to work on new products development
• Define, recommend and execute the product and service strategy for assigned products,
• Execute the product strategy defined by other Product Leaders,
• Execute the service strategy defined by Vallourec Global Solutions teams

Essential Duties and Responsibilities include the following: 

• Technical support to customers:
• Respond to technical questions from customers, vendors, sub-contractors and sales people
• Resolve technical issues arising during the sales engagement, and help customers to define specifications and requirements.
• Respond to manufactured product NCR’s and waiver requests as needed.
• Lead multi competency (Sales, QA/QC, 3rd party laboratories) team efforts to resolve customer claims
• Provide technical documents to customers, e.g. data sheets, product specifications and comparisons of performance parameters for OCTG and related products and services.
• Identification of market needs for new solutions development:
• Visit customers regularly to identify future needs on products and services.
• Interact and call on engineers, e.g. well design engineers, completion engineers, material specialists of Exploration & Production, Oil & Gas and Engineering companies.
• Provide Product Leaders with the market intelligence needed for them to specify the development of new solutions, including by making joint sales calls to customers
• When acting as product leader, write the specification of new products, interact with R&D, and define, recommend and execute the product strategy.
• When relevant, participate to Technical Coordination meetings.
• Technical promotion/presentation of our products:
• Participate in various presentations and trade show exhibits as presenter or host. Contribute to their preparation (presentations, papers)
• Participate in industry work groups such as API, AADE and SPE.
• Contribute to the technical content of print or web documents aimed at describing our offer to customers
• Train commercial sales personnel to better understand our products and their applications
• Organize presentations, lunch & learns for customers
• If relevant be a trainer for Tubular Essentials course
• Support Inside Sales team to ensure orders comply technically with customer requirements.
• In General:
• Follow all applicable specifications, work instructions and requirements, company policy and procedures, and adhere to all safety rules.
• Responsible for other duties as assigned.

 Competency:

To perform the job successfully, an individual should demonstrate the following competencies:

• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Strong Communication skills – Conveys thoughts and reasoning in a technically sound manner that is understandable to various technical, non technical, in addition to multinational personnel in written and verbal forms.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly 
• Adherence to Vallourec’s Core Values and culture of Diversity, Equity, and Inclusion                              

Education/Experience:

• Bachelor’s degree in Engineering, Metallurgy or a related field
• Experience in manufacturing and usage of OCTG or related products
• Experience in sales, negotiations and customer service
• Experience in oil and gas industry

Preferred Skills and Knowledge:

• Understanding of Petroleum Exploration or Development
• Advanced understanding of technical terminology related to company products & services
• Ability to present to products and services to wide range of people with varying levels of technical knowledge
• Ability to sell products technically
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to solve problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to organize and prioritize work load and meet deadlines
• Ability to build and maintain strong relationships with colleagues and clients
• Ability to work cooperatively in group situations and takes responsibility to help resolve conflicts
• Understanding of Supply Chain Management

 Travel Requirements

• The position may require up to 50% travel.
• Position located in Houston.

 Supervisory Responsibilities:

• This position has no supervisory responsibilities.