Sales Support Representative

Your Role at a Glance

• Receive customer inquiries, establish pricing in accordance with company policy, and prepare timely quotations and tender proposals
• Follow up on quotations and tenders to secure orders and provide market feedback to management and outside sales teams
• Develop and maintain strong relationships with distributors and end-user customers to promote Vallourec products and services
• Perform accurate order entry and contract review to ensure customer requirements are properly documented and fulfilled
• Serve as a liaison between customers, outside sales teams, and manufacturing throughout the sales cycle
• Coordinate delivery schedules and support active orders to ensure customer satisfaction
• Assist Sales Management with forecasting, reporting, process improvements, and achievement of business targets
• Support accounts receivable activities to ensure adherence to contractual payment terms
• Maintain sales documentation, controlled records, standard operating procedures, and work instructions
• Participate in continuous improvement initiatives and support company Quality, Health, Safety, and Environmental (QHS&E) programs

What Sets You Apart

We're looking for individuals who bring the right mix of experience, mindset, and motivation:

• Bachelor's Degree in Business Administration, Marketing, Communications, or a related field preferred
• 3 years of sales support experience within the tubular manufacturing, OCTG, or distribution industry may be considered in lieu of a degree
• Strong written, verbal, analytical, and interpersonal communication skills
• Proven ability to manage multiple priorities, meet deadlines, and work effectively in a fast-paced environment
• Demonstrated problem-solving and decision-making capabilities
• Experience presenting information and communicating effectively with customers, vendors, and internal stakeholders
• SAP and ERP system experience preferred
• Proficiency with Microsoft Office applications, including Outlook, Word, and Excel
• Strong organizational skills with attention to detail and accuracy

What Powers Your Performance

Success in this role is driven by a strong mix of personal ownership, collaboration, and continuous improvement. We value team members who:

• Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics
• Communicate clearly and constructively
• Collaborate effectively and contribute to team success
• Able to deal with frequent change, delays, or unexpected events. Follows instructions, responds to management direction; Takes responsibility for own actions; Completes tasks on time or notifies appropriate person with an alternate plan. Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time
• Take accountability and show initiative in their work
• Demonstrate reliability and pride in performance
• Prioritize safety and act with awareness
• Embrace feedback and use it to grow
• Maintain high attention to detail
• Drive continuous improvement and challenge the status quo
• Support and develop others through shared learning

How We Support Your Success

We're committed to helping you thrive on the job and beyond. That's why we offer a collaborative culture where your ideas drive real change, and career mobility within a stable, essential industry. To support your growth and well-being, we also provide a comprehensive and competitive benefits program, including:

• Medical, Dental, and Vision Coverage
• Company-Paid Life Insurance & Short/Long-Term Disability
• Profit Sharing: Up to 4%
• 401(k): Company Match 4.5% with No Vesting Period
• Paid Parental Leave for Birthing and Non-Birthing Parents, Including Adoptions
• Paid Holidays: 10 Days Plus 1 Personal Floating Holiday
• Paid Vacation Time
• Performance-Based Bonus Program
• Tuition Reimbursement

Safety isn't negotiable, it's who we are. Every spark, every shift, and every decision is guided by a commitment that goes well beyond compliance. We don't cut corners; we set the standard. That means clear expectations, continuous training, and shared accountability at every level. Protecting our people is more than a priority, it's a promise we make to every colleague, every day.