What are the responsibilities and job description for the Field Service Representative (Lafayette, Louisiana) position at Vallourec North America?
SUMMARY OF DUTIES
- Oversee and instructs various Service Companies and rig personnel in proper handling and make-up criteria for VAM USA products
- Supervises rig crews/casing crews in implementation and field evaluation of new products
- Perform critical inspections of VAM USA products on-site to field inspection criteria
- Provides procedural support and oversees control to ensure the product is installed and or maintained in the most efficient manner allowing the product to perform to its optimum design potential
- Follows up with customer's representative regarding past and upcoming jobs to identify potential areas of improvement and to continuously build positive relationships
- Responsible for service report fulfillment
- Accompany or assist sales with customer calls
- Responsible for maintaining and controlling all equipment and accessory inventory
- Verifies connection signature for acceptance or rejection and calibration of connection make-up equipment
- Responsible for ordering needed service equipment and ship equipment to job sites as needed
- Maintains and safely execute the Smith System of driving on company vehicles
- Available “On Call” in accordance with company policies and procedures to satisfy customer requirements
- Must follow all company policies, running procedures, specifications and safety standards
- Any other duties as assigned
REQUIREMENTS
- High School Diploma or equivalent experience to meet skill level. Prefer advanced education
- Minimum 5 years in OCTG services
- Advanced knowledge of well completions
- Experience with Enterprise Resource Planning (ERP) systems, preferably SAP
- Ability to read, write and speak well in English and possess strong analytical and interpersonal skills
- Ability to understand and execute instructions through strong organizational skills and attention to detail
- Must be available for frequent extended travel both domestically and internationally
- Have a valid driver’s license and good driving record
- Must be able to pass applicable testing as required