What are the responsibilities and job description for the Field Service Representative (Houston) position at Vallourec North America?
Field Service Representative (Houston)
Make An Impact With US
At Vallourec, we are seeking individuals whose passion and dedication match the strength and resilience of the steel we produce. VAM USA currently has an opening for Field Service Representative. VAM USA is the world leader for premium connection solutions for the oil and gas industry with numerous production facilities, three leading edge technology Research & Development centers and a network for over 160 licensees worldwide.
Your Role At A Glance
- Oversee and instructs various Service Companies and rig personnel in proper handling and make-up criteria for VAM USA products
- Supervises rig crews/casing crews in implementation and field evaluation of new products
- Perform critical inspections of VAM USA products on-site to field inspection criteria
- Provides procedural support and oversees control to ensure the product is installed and or maintained in the most efficient manner allowing the product to perform to its optimum design potential
- Follows up with customer's representative regarding past and upcoming jobs to identify potential areas of improvement and to continuously build positive relationships
- Responsible for service report fulfillment
- Accompany or assist sales with customer calls
- Responsible for maintaining and controlling all equipment and accessory inventory
- Verifies connection signature for acceptance or rejection and calibration of connection make-up equipment
- Responsible for ordering needed service equipment and ship equipment to job sites as needed
- Maintains and safely execute the Smith System of driving on company vehicles
- Available “On Call” in accordance with company policies and procedures to satisfy customer requirements
- Must follow all company policies, running procedures, specifications and safety standards
- Any other duties as assigned
What Sets You Apart
- High School Diploma or equivalent experience to meet skill level. Prefer advanced education
- Minimum 5 years in OCTG services
- Advanced knowledge of well completions
- Experience with Enterprise Resource Planning (ERP) systems, preferably SAP
- Ability to read, write and speak well in English and possess strong analytical and interpersonal skills
- Ability to understand and execute instructions through strong organizational skills and attention to detail
- Must be available for frequent extended travel both domestically and internationally
- Have a valid driver’s license and good driving record
- Must be able to pass applicable testing as required
What Powers Your Performance
Success in this role is driven by a strong mix of personal ownership, collaboration, and continuous improvement. We value team members who:
- Communicate clearly and constructively
- Collaborate effectively and contribute to team success
- Adapt to change with a positive, proactive mindset
- Take accountability and show initiative in their work
- Demonstrate reliability and pride in performance
- Prioritize safety and act with awareness
- Embrace feedback and use it to grow
- Maintain high attention to detail
- Drive continuous improvement and challenge the status quo
- Support and develop others through shared learning
How We Support Your Success
We’re committed to helping you thrive- on the job and beyond. That’s why we offer a collaborative culture where your ideas drive real change, and career mobility within a stable, essential industry. To support your growth and well-being, we also provide a comprehensive and competitive benefits program, including:
- Medical, Dental, and Vision Coverage
- Company-Paid Life Insurance & Short/Long-Term Disability
- 401(k): Company match 4.5% with no vesting period
- Paid Parental Leave: For birthing and non-birthing parents, including adoptions
- Paid Holidays: 10 days, plus 1 personal floating holiday
- Paid Vacation Time
- Performance-Based Bonus Program
- Tuition Reimbursement
Safety isn’t negotiable, it’s who we are. Every spark, every shift, and every decision is guided by a commitment that goes well beyond compliance. We don’t cut corners; we set the standard. That means clear expectations, continuous training, and shared accountability at every level. Protecting our people is more than a priority, it’s a promise we make to every colleague, every day.