What are the responsibilities and job description for the Patient Navigator position at Valleywise Health System?
Join a team that’s redefining what compassionate care looks like. As a Patient Navigator, you’ll be the bridge that helps patients overcome barriers and access the care, resources, and support they need to thrive. Working within a multidisciplinary team at Valleywise Health and our Federally Qualified Health Centers (FQHCs), you’ll make a real impact by addressing the Social Determinants of Health (SDOH) — the everyday conditions that shape a person’s well-being.
In this role, you’ll use your expertise in behavioral health, social work, or psychology to guide patients through complex systems, connect them with essential community resources, and advocate for their health and dignity. Every day, you’ll have the opportunity to empower individuals, strengthen families, and improve outcomes across our diverse communities.
If you’re passionate about health equity, patient advocacy, and making a lasting difference in people’s lives, we invite you to bring your heart and skills to Valleywise Health. Apply today!
Why You’ll Love Working With Us:
Meaningful Impact: Help provide life-changing and compassionate care to patients in the Health Center.
Professional Growth: Valleywise Health is the largest teaching hospital in the valley. Opportunities exist for continuing education, advanced certifications, and exposure to the latest technologies.
Supportive, Specialized Team: Join a warm, highly skilled group of physicians, nurses, and sonographers dedicated to excellence in women’s health.
Competitive Benefits: Robust compensation, 100% matched Pension retirement plan, comprehensive health coverage, paid time off, and more.
Hourly Pay Range: $29.20 - $43.07
Qualifications
Education:
- Requires a master’s degree in social work, psychology, or another field related to behavioral health.
Experience:
- Must have experience in behavioral health, inpatient, or outpatient settings.
- Prefer case management experience.
Certification/Licensure:
- Must have a valid fingerprint clearance card issued by the Arizona Department of Public Safety or submit a completed Affidavit at the time of hire. Must complete fingerprint clearance card application within seven (7) days of hire date. Must present actual card within 90 days of applying for the fingerprint clearance card.
- Requires BLS issued by the American Heart Association within 30 days of the position start date.
- Prefer licensure by the Arizona Board of Behavioral Health Examiners.
Knowledge, Skills & Abilities:
- Demonstrates the ability to be culturally sensitive and appropriate in working with disadvantaged, underserved, and underrepresented communities.
- Working knowledge and experience in medical and mental health diagnoses preferred. This includes acute, chronic, and traumatic illnesses/injuries, psychiatric, medical, and social problems, common medications and their effects/side effects, and medical terminology.
- Requires the ability to read, write, and speak effectively in English, including professional-level grammar, spelling, and punctuation.
- Bilingual in Spanish is preferred.
- Requires basic computer word processing skills (e.g., formatting, editing, printing, composing email, internet searches, etc.) to navigate through an electronic medical record using a computer successfully.
- Must be a self-starter and able to work with limited management direction.
Location: Valleywise Health System · Grants - ADHS Heart Health
Schedule: Regular PT 20 Hours Per Week, Days
Salary : $29 - $43
