What are the responsibilities and job description for the Patient Access Representative position at Valley Vision Clinic?
Patient Access Representative-Our mission at Valley Vision Clinic is to provide exceptional eye care for the entire family using advanced diagnostic, treatment, and educational services.
Join our team! We are hiring a full-time patient access representative at our Grand Forks office. Ideal candidate would enjoy a fast paced environment, multi-tasking and attention to detail.
Responsibilities
- Greet patients, providing exceptional customer service
- Manage multi-line phone systems, directing calls efficiently and professionally
- Schedule appointments
- Perform data entry, filing, and maintain accurate records
- Handle incoming and outgoing correspondence
- Assist with administrative tasks such as typing, document preparation, and proofreading
- Maintain a clean and organized front desk area to promote a welcoming environment
- Manage phone etiquette and always ensure professional communication
- Verifying insurance and benefits
What We're Looking For
- High school diploma or equivalent required.
- Experience in scheduling appointments is preferred, especially in a healthcare setting.
- Excellent communication skills, both verbal and written.
- Strong attention to detail with the ability to multitask in a fast-paced environment.
- Proficiency with electronic health record (EHR) systems and general computer skills.
- Ability to maintain patient confidentiality and adhere to HIPAA regulations.
- Highly organized, self-motivated, and able to work independently.
- Strong time management and prioritization skills.
- Willingness to learn and adapt to new technologies.
What We Offer
As we support and care for our patients, we also prioritize the well-being of our team members. Our benefits include:
- Medical Insurance
- 401(k) Retirement Plan
- Paid Time Off (accrual based on hours worked)
- Paid Holidays
- Uniform allowance
Job Type: Full-time
Pay: $18.50 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
- Uniform allowance
Work Location: In person
Salary : $19 - $20