What are the responsibilities and job description for the Insurance specialist / Front Desk Receptionist position at VALLEY VISION CLINIC?
Job Overview
We are seeking a dynamic and detail-oriented Insurance Specialist / Front Desk Receptionist to join our healthcare team. In this dual role, you will serve as the first point of contact for patients and visitors, providing exceptional customer service while managing insurance verification, billing, and medical records. Your expertise will ensure smooth operations within our medical office, maintaining compliance with confidentiality policies and health insurance regulations.
Duties
- Greet patients and visitors warmly, ensuring a positive first impression and efficient check-in process
- Verify insurance coverage, process prior authorizations, and confirm patient eligibility using electronic health records (EHR) systems
- Maintain accurate medical records in compliance with HIPAA and clinical confidentiality policies
- Coordinate with managed care organizations to facilitate insurance prior authorizations and resolve coverage issues
- Utilize Microsoft Office applications to generate reports, update patient information, and organize documentation efficiently
Skills
- Strong knowledge of health insurance policies, managed care processes, and insurance verification procedures
- Experience with Electronic Medical Records (EMR) or Electronic Health Records (EHR) management systems
- Familiarity with HIPAA regulations and clinical confidentiality policies to protect patient information
- Excellent customer service skills with the ability to communicate clearly and empathetically
- Ability to multitask effectively in a fast-paced medical office environment while maintaining attention to detail
- Competence in Microsoft Office tools such as Word, Excel, and Outlook for administrative tasks
Benefits:
- Health insurance
- Vision insurance
- Paid time off (PTO)
- Long-term disability
- 401(k) with employer matching
- Employee discount
Pay: From $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $18