What are the responsibilities and job description for the Service Porter position at Valley Truck Centers?
Job Purpose:
- The Service Porter is responsible for maintaining the cleanliness and organization of the service area and ensuring a smooth flow of vehicles and customer interactions. This role supports the service team by moving vehicles, assisting customers, and performing various tasks to enhance the overall service experience.
Key Responsibilities:
- Greet and assist customers in a friendly and professional manner upon their arrival at the service area.
- Move and park vehicles in designated areas to ensure efficient service operations.
- Maintain the cleanliness and organization of the service area, including sweeping, trash removal, and general tidiness.
- Conduct vehicle inspections to identify any damage or issues and report findings to the service team.
- Assist with the transportation of customers to and from the service center as needed.
- Ensure all vehicles are locked and secured when not in use.
- Collaborate with the service team to ensure timely and efficient service delivery.
- Perform other duties as assigned to support the service department and enhance customer satisfaction.
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Dental insurance
- Vision insurance
- Supplemental voluntary insurances available.
- Life Insurance is fully funded by the employer
- Employee assistance program
- Employee discount
- Paid time off
- Birthday day off
- Recognition for longevity
- Parental leave
- Referral program
- Health Club/Recreation Center membership reimbursements
- Employee Team Member Programs and more!
Required Education:
- High school diploma or equivalent.
Required Experience:
- Previous experience in a customer service or support role.
- Experience in automotive or service industry preferred.
- Familiarity with basic vehicle maintenance and cleaning procedures.
Required Skills and Abilities:
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong organizational skills and attention to detail.
- Ability to manage time effectively and prioritize tasks.
- Basic understanding of vehicle operations and maintenance.
- Physical ability to perform tasks such as lifting, bending, and standing for extended periods.
Salary : $16 - $21