Inside Sales Representative - Major Accounts (50777)

ABOUT VSE

We’ve been in business since 1981, founded on the principle of providing the best services to our customers through hard work and a commitment to excellence. VSE provides superior turn-key PCB solutions that exceed industry exacting standards. We provide assembly and engineering services for electro-mechanical products. 

VSE exists to empower life-changing and life-saving technologies worldwide. We are successful because of our commitment to exceptional customer service, being nimble, and delivering the highest quality.  

Our team members are humble, curious, and electric! We are team players, practicing gratitude and treating others with respect. We are passionate learners, hungry for understanding and eager to explore. We are energized with positivity, wired, and driven to succeed! 

Join our team to unlock our dynamic benefits: competitive pay, generous 401k match, flexible schedules, paid time off, holiday pay, health and wellness, along with opportunities for growth and development.  

 Inside Sales- Major Accounts 

The Inside Sales Major Accounts role supports revenue growth and account expansion within VSE’s Major Accounts portfolio. This position manages the pre-sales and quoting process, ensuring opportunities are qualified, priced strategically, and aligned with margin and operational objectives. 

This role serves as a key liaison between Major Accounts Leadership and internal stakeholders, including Engineering, Supply Chain, Finance, and Operations. The Inside Sales Representative plays a critical role in translating customer requirements into accurate, competitive proposals while proactively identifying risk, complexity, and capacity considerations that may impact long-term account success. 

This position requires strong business acumen, urgency, attention to detail, and the ability to operate effectively within a structured sales process supporting high-value customer relationships. 

Customer Portal & Document Management Systems  

• Review and analyze customer RFQs using customer specific portal 

• Retrieve customer documentation, specifications, and drawings to support accurate quoting and proposals. 

• Identify missing or unclear technical and commercial information and coordinate clarification with customers. 

• Submit bids, upload required documents and ensure compliance with customer procurement processes. 

• Monitor portal updates, revisions, and award notifications, coordinating internally to meet deadlines. 

• Continuously improve Ariba workflows to enhance efficiency and responsiveness for major accounts. 

RFQ & Quoting Coordination outside of Ariba process 

• Review and analyze customer RFQs, including BOMs, drawings, test requirements, and forecast data. 

• Identify missing or unclear technical and commercial information and coordinate clarification with customers. 

• Collaborate with Engineering, Supply Chain, and Operations to develop accurate cost models and lead times. 

• Prepare detailed, customized sales proposals aligned with customer requirements and VSE margin objectives. 

• Ensure all quotes comply with the company's pricing strategy, policies, and approval of workflows. 

Sales Process & CRM Management 

• Partner with leadership to advance opportunities through VSE’s MEDDPPIC sales process in CRM software (HubSpot). 

• Ensure opportunities are properly qualified, documented, and updated in the CRM. 

• Maintain accurate records of customer interactions, forecasts, and pipeline activity. 

• Track quote status, follow-ups, and conversion metrics to support revenue forecasting. 

Cross-Functional Collaboration 

• Escalate risks related to material availability, NPI complexity, test requirements, or production constraints. 

• Support smooth handoff from awarded quote to Program Management and Operations. 

Customer Communication 

• Respond to customer inquiries related to quotes, documentation, lead times, and capabilities. 

• Build professional rapport with customers by providing clear, accurate, and timely information. 

• Support Account Executives in maintaining strong customer relationships throughout the quoting cycle. 

Qualifications  

• 1–3 years of experience in PCBA or electronics contract manufacturing (preferred). 

• Understanding PCB assemblies, BOM structures, NPI processes, and manufacturing workflows. 

• Experience reviewing RFQs and supporting quoting processes in a manufacturing environment. 

• Proficiency in CRM systems (HubSpot preferred) and Microsoft Office Suite (Excel required). 

• Strong analytical skills and attention to detail. 

• Excellent written and verbal communication skills. 

• Self-motivated, proactive, and highly organized. 

• Ability to manage multiple RFQs and deadlines simultaneously. 

• Demonstrates sound judgment and a solutions-oriented mindset. 

Qualifications  

• 1–3 years of experience in PCBA or electronics contract manufacturing (preferred). 

• Understanding PCB assemblies, BOM structures, NPI processes, and manufacturing workflows. 

• Experience reviewing RFQs and supporting quoting processes in a manufacturing environment. 

• Proficiency in CRM systems (HubSpot preferred) and Microsoft Office Suite (Excel required). 

• Strong analytical skills and attention to detail. 

• Excellent written and verbal communication skills. 

• Self-motivated, proactive, and highly organized. 

• Ability to manage multiple RFQs and deadlines simultaneously. 

• Demonstrates sound judgment and a solutions-oriented mindset. 

Salary : $27 - $33